Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 832

Riskonnect Platform Dashboard Auto Refresh

It's taking clicks and time for team to refresh their dashboards. Not remembering to refresh, so taking more time to realize they're not seeing their current data. This will add efficiency.
Kimberly Copenhaver over 2 years ago in  1 Future consideration

Enable My Tasks in Exercise Mode

Currently, My Tasks only works for incidents that are marked as not being an exercise. Doing this prevents the teams from practicing using My Tasks during exercises. My Tasks should still work for incidents that are marked as being an exercise.
Ashley Helmick over 1 year ago in Resilience - Plans 0 Future consideration

ClearSight Report Last Run Date

Clients want a way to get the last run date as part of the columns in the report listings. It is really hard to find the reports which are running and which are not run. It would be helpful to know when the last time a report was run.
Guest over 3 years ago in ClearSight 2 Future consideration

Castellan - create custom fields for Recovery Resource / Resourcing Staffing Sections

It is currently not possible to create custom fields for either the Recovery Resources or Resourcing Staffing sections within the BIA. We would like to ask some questions to our users here, but have no way of adding fields to capture this. Reutili...
Guest about 2 years ago in Resilience - BIAs 1 Future consideration

Improved email alert content and formatting

Introduce modern html formatted email alerts and notification as opposed to plain text. Digest alerts particularly can suffer from information overload with little segregation between the alert events. Important information is lost and overlooked ...
Ian Shaw about 2 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Create an easy way to print out all BIA's and Plan's to PDF's

This is needed for Administration and Crisis Management to have all saved outside the system.
Michael Welander 10 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Crisis Management Module should show incident list under the map

Users are having trouble finding incidents in the CM module because the map is the only thing displayed when you click on "Crisis Management." Currently, you have to click "List" to see the list of incidents. This is not user-friendly and causes c...
Ashley Helmick over 1 year ago in Resilience - Crisis Management 0 Future consideration

Ability to choose parts of BIA Dependencies on the Plan

The Dependencies sections are pulled in to the Plan but either the full section or not at all. It would be good if we can select which fields should be displayed as you can for the BIA where you can hide parts. For Applications, there are at least...
Guest about 1 year ago in Resilience - BIAs 0 Future consideration

Policy Manager: Allow copied or renewed policies to stand on their own apart from the policy used to copy.

When a policy is used to create a copy or create a renewed policy, once the new policy is saved, the two should be disconnected from each other. This would allow an incorrect policy to later be deleted, if necessary.
Guest over 1 year ago in  0 Future consideration

Policy Manager: Covered locations with remove dates on occurrence form policies should be deleted when policies are renewed.

If a location has been removed from coverage under one policy, when that policy renews the terminated locations should not continue to be covered. By incorrectly advancing the remove date by one year it appears that a terminated location is still ...
Guest over 1 year ago in  0 Future consideration