Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 1125 of 1125

CS - Ability to copy email templates

Ability to copy email template and assign new doc type(if applicable) and mappings. Copy template workflow: Copy existing template from any document type email template Ability to change document type Ability to map new doc type fields
Guest almost 3 years ago in ClearSight 1 Will not implement

RK Alerts but Proactive Alerts Instead

The client is looking for a way to be aware and notify their property manager of potential up coming events. We discussed RK Alerts, but they would like to see something that uses data perhaps from a weather service to notify properties that are i...
Guest over 4 years ago in RMIS - Riskonnect Alerts 0 Will not implement

Ability to print images with standard Notes Abstract

With ClearSight, users are able to enter Rich text and attach images. However, these images are not printed on the Notes Abstract. Client has asked for the ability to print images with standard Notes Abstract.
Guest almost 4 years ago in ClearSight / CS - Reporting & Analytics - Standard/Crystal 1 Future consideration

Allow for Calculated RTO and Calculated MTPD Fields to be Renamed

Currently the "Calculated RTO" and "Calculated MTPD" fields on the Activity screen in the BIA can't be edited in the Customized Site screen. They should be added to the Customize Site area so that clients can change the name of the fields if they ...
Amanda Feest over 1 year ago in Resilience - Administration & Configuration / Resilience - BIAs 0 Future consideration

Allow copying of user profiles

often a user will or can be setup very similar to someone else (security groups)
Guest 5 months ago in ARM - Security, Permissions and Roles 0 Future consideration

Enable functionality to exempt records from import/export updates

We need the ability to maintain a static list of resources (internal contacts, applications, suppliers, etc.) that do NOT get updated/deleted with an import. The specific example is we have a list of board members who are NOT in the HR data feed. ...
Guest over 1 year ago in Resilience - Administration & Configuration / Resilience - Data Management 1 Future consideration

True Alphabetical Sorting in ClearSight

ClearSight appears to be sorting string results using case sensitivity, i.e. depending on if the letters are uppercase or lowercase they will be sorted into subgroups of the larger group for that letter. For example the last names Barber, BRADLEY,...
Shannon Stout over 1 year ago in CS - ClearSight Platform - General 0 Future consideration

Notify Owner when Incident Issue is Created

When an Issue is created within an incident, the assigned Owner should be notified (via email). Currently the Owner would not receive an email or other notification related to the issue until the date/time indicated in the Next Update field.
Amanda Feest over 1 year ago in Resilience - Crisis Management 0 Future consideration

Employee Search in Team Section

When searching for the primary or alternate in the team section I can only search using a name. Where two people have the same name you don't know which to select which is very common in larger organisations. It would be beneficial to expand the s...
Ben Cartlidge over 1 year ago in Resilience - Plans 1 Roadmap Consideration

Way to capture/report Proven RTO/RPO times

Currently there is no way to capture the Proven RTO/RPO times after an exercise. Would it be possible to create an insight report or, secondarily, an excel export that is tied to a particular Event/Incident with all the corresponding data collected.
Guest over 1 year ago in Resilience - Administration & Configuration / Resilience - Crisis Management / Resilience - Data Management 1 Future consideration