Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 1124 of 1124

Task Overview

Client has asked for the ability to update the task overview. Go to Claims Adminitration app Click on Tasks section on the left. Click on any tab (not the tab folder) and the overview will show up on the right.
Guest about 4 years ago in CS - Claims Administration 1 Will not implement

Add intake specific data points (call time, creator, etc.) in BI universe for reporting

Many CS clients using Intake are asking to report on the Call Time and other fields only seen in the Intake app, but there is no current way to report on these. Clients wish to have an "intake universe" to include this information.
Guest about 4 years ago in CS - Reporting & Analytics - Business Intelligence 1 Future consideration

Diary Systems as Standard

Request is for diary systems to be standardized. Need more info from CSM group.
Patrick Eslick about 4 years ago in RMIS - Claims Management & Administration 0 Future consideration

Character Count on text fields in ARM

Currently text fields show the max character limit in a tooltip. It would be useful to also show a character count as typing, so that users know how much space they have left. Original Active Risk ID: ARM-I-23
Guest over 4 years ago in Active Risk 0 Future consideration

Base Ergonomic Program Management

Ability to have a setup that is designed for managing and ergonomic program at a client. This is pretty standard capabilities in current EHS programs where they can allow requests, tracking and management of requirements related to a company's erg...
Patrick Eslick over 4 years ago in EHS - Health & Safety 0 Future consideration

Remove case sensitive search on web service lookup to external client/vendor

Client requested that we remove the case sensitive qualifier on the various web service lookups into their system.
Guest over 4 years ago in CS - ClearSight Platform - General / RMIS - Content/Data Integrations 1 Future consideration

Enable 'Close Task' feature to flow down from Occurrence to Claims

The Close Task feature was not designed to flow down to the Claims from the Occurrence. Currently, the user would need to close each Claim individually and then the Occurrence. The client would like to be able to trigger the Close Task function fr...
Guest over 4 years ago in CS - Claims Administration 0 Roadmap Consideration

Feature to run batches of reports with results collated, one page per report

Currently, risk impact analysis has to be run for each CLIN. It would be very useful to be able to run them as a batch to cover all CLINs in the project at the end of the month, with each report on one page but all of them collected together
Guest about 2 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Property Values Guidance (PVC Portal)

Client ran into issues whereby the end user didn't understand the difference between Previous and Current, particularly when it was a new value without a previous value. This resulted in several values not being entered appropriately. Given this, ...
Guest over 4 years ago in RMIS - Property Management 0 Future consideration

Disabling the PVC Portal (PVC Portal)

Client wanted the ability to disable the Portal after the collection period. Per Jeff, the only way to achieve that is by changing the active VF page to the "In Maintenance" page. Conceptually, Client was looking for a simple button that would act...
Guest over 4 years ago in RMIS - Property Management 0 Future consideration