Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 1124 of 1124

Add document library to avoid duplicate files

In Assurance CM there was a document library to store files, and in Riskonnect there is not. Because of not having a document library, often times duplicate files are added (used in multiple plans) leading to confusion. It would be great to have a...
Scott Gardner 10 months ago in Resilience - Administration & Configuration 0 Roadmap Consideration

Ability to add DLs to primary and alternate personnel

Some departments have a lot of employees (more than a hundred) and it would be useful if we could add DLs to Employees/​Contractors and Call Lists/Groups sections instead of listing every single person manually.
Guest 5 months ago in Resilience - Plans 1 Future consideration

Email notification to be sent to contributors once dept/doc is approved by the owner

The contributors of a Plan, BIA etc should receive a notification to alert them that the document has been approved by the owner
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Automatically removing an incident from home screen when closed

At the moment Closing an incident does not remove the incident from the homepage as the check option in the incident stays ticked unless you go back in and manually via the Incident properties section. From a user perspective this doesn't seem lik...
Amy McGee 5 months ago in Resilience - Crisis Management 0 Future consideration

Allow the Option for SaaS admin to hide Global BC Templates for specific sites

Add functionality to allow Global Riskonnect Templates to be hidden from specific instances of Riskonnect Resilience. The use case I have is an organization that uses an enterprise site with several child sites that created their own document and ...
Guest 2 months ago in Resilience - Administration & Configuration 1 Future consideration

More custom fields

This enhancement would be to make more custom fields available for records, including field types such as multi-select trees for record types that do not already have these available 1. resource lists2. single select lists3. multi select lists4. h...
Nick Ridout almost 4 years ago in Active Risk 2 Future consideration

Scroll to Top Button on all screens and freeze column headers

It would be quite helpful if there were a "To Top" button while working within long lists. Also, freezing the column headers would prove highly useful.
Tammy Walker over 1 year ago in Resilience - Business Continuity - General 0 Future consideration

success portal chat

The success portals effectiveness would increase substantially if there was a quick chat where you can connect to a portal member and get answers to simple issues quickly. It would reduce the case number submitted and time waiting for responses.
Guest almost 2 years ago in  1 Future consideration

In the plan overview, the associated template should be visible

No description provided
Guest 6 months ago in Resilience - Plans 1 Planned

Ability to group/sort/order employee contact information in the BCP by Branch Name or alternatively Tags

Currently the information displayed in the employee contact information in the BCP are ordered alphabetically based on surname. We require the ability to group/order/sort contacts in other ways depending on the BCP in question. It would be very he...
Guest 6 months ago in Resilience - Plans 1 Roadmap Consideration