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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Resilience - Administration & Configuration

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Allow Clients to Modify "Prompt" Text for Default Dropdown Fields

Clients should be able to modify the "prompt" text that appears for default dropdown fields. For example, when creating an Internal Contact, a client pointed out that the prompt for the State dropdown - "Please Select a Subregion" - is weird termi...
Amanda Feest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 1 Will not implement

Multiple BIA Scales

Currently only 1 BIA scale can be used in the system, but if utilising different BIA templates it would be useful to be able to have different scales to choose from. Greater accuracy of impact and use case for BIA templates - e.g. one scale for de...
Guest almost 2 years ago in Resilience - Administration & Configuration / Resilience - BIAs 2 Future consideration

Add Czech Language - Requirement for Datacons (Partner)

Charlie Longridge is working with an established partner (Datacons), they are already working with us on Project Risk. They are looking to become a reseller of BC&R and have some opportunities with us.
Bradley Cornwell almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration

Include All BIA/Plan Access Roles in One Location for Management & for User Audit

Currently, the system is setup to only include 2 types of access roles -- identified as either (O), owner, or (C) contributor -- in the user audit and there is no location to quickly view/manage a user's access to multiple BIAs/Plans. For access m...
Christina Bredhold 9 months ago in Resilience - Administration & Configuration 0 Future consideration

Allow Permissions Specific to SSO Settings and Mobile Settings

A client wants to set up a user role that has access to SSO Settings and Mobile Settings (under Manage My Account). It seems that permission to view/edit these settings can only be granted to users with the Account Owner role or to users that have...
Amanda Feest 10 months ago in Resilience - Administration & Configuration / Resilience - Mobile 0 Future consideration

Castellan BC and Resilience: Ability to assign multiple businesses/departments by a wildcard or by a business unit`s.

Enhancement Request where there`s an ability to assign multiple Business Units by a wildcard or by a single Business Unit. For Example, where you have a Level 2 Plan which is a Cluster, Divisional/Campus Management Plan (Emergency Tactical Plannin...
Guest over 1 year ago in Resilience - Administration & Configuration 0 Roadmap Consideration

Send Welcome Email through import

When importing Users I want to be able to trigger the welcome email from the import. Where there are hundreds of users sending the welcome email one by one is not feasible.
Ben Cartlidge 11 months ago in Resilience - Administration & Configuration 0 Future consideration

Change Wording of Changes Made to Documents when an associated user has been deleted

Hi, we had an instance recently where it looked like a change had been made to an exercise document but it wasn't clear what the change was. When looking into it, it appeared that a user who had been named in the document had been deleted from the...
Guest 11 months ago in Resilience - Administration & Configuration 0 Future consideration

Reorganize the Riskonnect Business Continuity & Resilience Settings screen to group settings together.

The organization of the Riskonnect Business Continuity & Resilience Settings is confusing for some users and should be organized into groups/sections to make it easier to maintain. For example, the Op Res Impact Categories settings are hidden ...
Rory Middleton almost 2 years ago in Resilience - Administration & Configuration 1 Future consideration

Change Management should be more specific in Implications for Internal Contact deletions

When an Internal Contact gets deleted automatically via Import (Create New and Delete Missing) and that record is used in a Plan, the implications details should specifically tell you what Role(s) the record was assigned to. Right now it just says...
Rory Middleton almost 2 years ago in Resilience - Administration & Configuration / Resilience - Plans / Resilience - Reporting & Analytics 1 Future consideration