Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

ClearSight

Showing 284 of 1175

Allow category to be defined for Signature in Intake

Currently, from Intake we do not add any Category for Signature attachment, we use same Attachment module business layer functions for adding attachment and Attachment module business layer automatically checks for global settings and category set...
Guest about 4 years ago in ClearSight 0 Will not implement

Expand Erosion Data Discovery to a More Robust Policy Solution

Currently, the Erosion data discovery solution is very targeted, and does not include setup to look at other policy data and sheets. The request is to build out a more expansive standard policy offering looking at the policy data, with things like...
Patrick Eslick about 4 years ago in CS - Reporting & Analytics - Data Discovery 0 Future consideration

Make Custom Claim Abstract name more helpful or allow client to change file name when attaching to claim.

When printing a custom claim abstract and attaching to entity the file name is the year it is printed. This unhelpful and can cause confusion when client has a DMS enabled.
Guest about 4 years ago in ClearSight 0 Will not implement

Ability to Restart SDIA Jobs After Failure

Often time, an SDIE job is part of an SDIA workflow. This means that the workflow could fail at an activity after the SDIE job. There is no easy way to start the workflow over. Usually it involves building a new SDIA workflow or SQL modification t...
Guest about 4 years ago in ClearSight 1 Future consideration

Standard Views to Flatten out XML Fields

Create standard views to flatten out XML data in the system. Currently it requires some skill to extract data that is stored as XML. Some views that did this would make that task easier. Report Distributions, and user security information is store...
Guest about 4 years ago in CS - ClearSight Platform - General 1 Will not implement

Progress indicator for file upload

ClearSight enhancement ideas: have an indicator that shows your file is loading when uploading an attachment. Currently when you hit upload it sits there, and you are not sure if it actually doing anything until the upload is completed.
Guest over 4 years ago in ClearSight 0 Will not implement

Increase the results per page displayed in Claims Admin back to 100 like it was in Enterprise

Per OHSU client: Attachments – ClearSight currently only shows 10 documents per page. Enterprise shows 100 documents per page. This is frustrating for the users as they may need to click through multiple pages to find a document. I was able to upd...
Guest over 4 years ago in CS - Claims Administration 0 Will not implement

Add multiple signer capabilities via Adobe Sign for State Forms

Add Adobe Sign workflows to allow multiple signers for State Forms (internal client signers such as Adjusters/Claims Managers and external signers such as Attorneys, Physicians, Former Employees). Secondary need is the ability to update specific f...
Vince Homer over 4 years ago in CS - Claims Regulatory 1 Future consideration

Task Overview

Client has asked for the ability to update the task overview. Go to Claims Adminitration app Click on Tasks section on the left. Click on any tab (not the tab folder) and the overview will show up on the right.
Guest over 4 years ago in CS - Claims Administration 1 Will not implement

Add intake specific data points (call time, creator, etc.) in BI universe for reporting

Many CS clients using Intake are asking to report on the Call Time and other fields only seen in the Intake app, but there is no current way to report on these. Clients wish to have an "intake universe" to include this information.
Guest over 4 years ago in CS - Reporting & Analytics - Business Intelligence 1 Future consideration