Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 1125 of 1125

Need events to populate data from Child SIM to Parent SIM record

Currently events can only populate data from Parent/Child SIM to the Claim record. Need to populate (or aggregate) data from Child SIM to populate on the Parent SIM record.
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Track RK Admin Users

With multiple teams using the same profile name in the system (a blanket name for all Riskonnect admin use) the audit logs/ last modified fields only tell us that someone from Riskonnect made the change. We are unable to identify who actually did....
Jesse Dorsey over 1 year ago in  1 Future consideration

Ability to Add Actions to All Events when Action created within an Event

This would prevent users from having to recreate actions to deploy on other events when an action is created within an event.
Guest over 1 year ago in  1 Will not implement

Ability to dictate what email address should be on the From line

Use Case: when a Specialists/Logged in User triggers an Email Template or a new Email. The Specialist/Logged in User would like to change the From line to the Assigned Adjuster’s email or a Shared Mailbox email address so that the email does not g...
Elizabeth Her over 1 year ago in  0 Roadmap Consideration

Search/Filter users in add-on deployment

Ability to search for a user on Add-On deployment.
Guest over 3 years ago in ClearSight 0 Future consideration

Add Bcc to email alerts and/or any email process

The email alert process in our system allows the users to setup emails to and from. Unfortunately, there is no spot allotted for a Bcc, which can be very useful. The Bcc or "Blind cc" is not a new concept, yet it is not available in the current fo...
Guest over 3 years ago in RMIS - Riskonnect Alerts 0 Future consideration

Multiple Organizational Tags for Data

Some employees, applications, vendors, etc. are used by multiple organizations. A record is limited to one organizational tag which causes duplicated records for them each assigned to the different organization that uses it. Allowing multiple orga...
Lauryn over 1 year ago in  0 Future consideration

Workflows for Assessments

Workflows can currently only be created for plans. Having the same ability to create triggered program workflows for assessments would be just as beneficial and help with productivity. Example - created a workflow to reset hundreds of plans back t...
Lauryn over 1 year ago in  0 Future consideration

User Access to Multiple Organizational Tags

Currently uses only have access to plans or assessments and data for the single organizational tag their user account is set to. When users work or help with multiple organizations, an admin must go in and adjust their org tag access before they c...
Lauryn over 1 year ago in  0 Future consideration

Within the BIA, it would be useful to have a notes field when it comes to the HR continuity requirements.

Within the BIA, it would be useful to have a notes field when it comes to the HR continuity requirements.
Guest over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration