Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 797

HC Event Reporting - Display patient fields for Near Miss or Unsafe Condition within portal

Near Misses and Unsafe Conditions may pertain to a patient and that data needs to be captured during the event entry. The enhancement needs to be across all event reporting portals. Possibly adding a question if a patient was involved and the rend...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Add Additional Details to SDIA Stored Procedure Notifications

It would be helpful to add additional information to SDIA Stored Procedure notifications like Schema Number, Client Name, Job/Workflow Name etc. This makes it easier to manage notifications when supporting all of the clients.
Guest over 3 years ago in ClearSight 1 Future consideration

Ability to select Contact from the duplicate Contact pop-up window

When you are entering in a new contact from the Claim, and receive a possible duplicate, it would be nice if a user can select that ‘dup’ from the pop-up window to add it. Currently, users have to cancel and then search for that ‘dup’ to add the c...
Shannon Stout over 3 years ago in ClearSight 1 Future consideration

Create a Method for Seeing all Related Activities on an Entity

Often times, there is a need to audit a claim record and see all associated activities related to the entity. Activity Monitoring will only show the activity for a specific record, but not necessarily cross entity activities. Can you build a tool ...
Guest about 1 year ago in CS - Claims Administration 0 Future consideration

Allow Users to Export Data via DI into XLSX Format

Currently, there is a limitation with Data Integrator and how it works with SDIE that will not allow export of a file in XLSX. The current process is to export in CSV and ask the client to convert into the format that they need. We would like to r...
Guest over 3 years ago in ClearSight 1 Future consideration

"Auto-claim close"

As an overall theme, clients are trying to “own the first hour” after a claim is reported – essentially trying to attempt to settle/close a claim before claimant has a chance to seek attorney representation. Potential future state of sending check...
Guest almost 5 years ago in RMIS - Claims Management & Administration 0 Future consideration

Add option to require a Void Reason when voiding a transaction

No description provided
Guest about 5 years ago in RMIS - Claims Management & Administration 0 Future consideration

Dashboard - option to view all items of a drop-down field, even if they are displayed with "0"

To include within a dashboard widget the option to whether or not display all entries of a drop-down field. As an example: A bar chart displaying the number of risks per status only displays those status which are actually being used, but not all ...
Robert Lemke almost 4 years ago in Active Risk / ARM - Dashboards 0 Future consideration

Corrective Actions Portal

Open portal for safety audit users to respond to without per user licensing/authentication
Guest almost 4 years ago in  0 Future consideration

Butterfly Heatmap / PID with Arrow of Attention

A Butterfly Heatmap / PID would display a combined threat/opportunity PID that is inverted from the standard ARM view, showing the highest levels of risk in the centre of the image, with lower risk exposures towards the outer sides. Currently we h...
Guest almost 4 years ago in Active Risk 0 Future consideration