Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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All ideas

Showing 1177

Direct link to newly created Occurrence/Claim/Incident from Submit page of Intake

In ClearSight Intake, we currently have the option to enable the 'eyeball' icon which brings up a read-only preview of the newly created object that was just submitted by that user. From this pop-up window, the user is then provided a link to open...
Guest over 3 years ago in  0 Future consideration

User Profile should not be editable by a user

As a user I should not have the ability to change : Password Language Distance Time Zone User ID Dual Factor For password changes they should just have the ability to send a welcome email as this enhances security.
Ben Cartlidge about 1 year ago in Resilience - Administration & Configuration 0 Future consideration

Ability to see department details or email address of colleague when hovering over their name in Department Response Team

This would help Plan Owners/Maintainers understand which colleague they are adding into their department response team, especially when there are multiple colleagues with the same name. Hovering over the name and more details being shown, when add...
Guest 7 months ago in Resilience - Plans 1 Future consideration

Change Management Report - Add Users

When using this report you should be able to see if a user has been deleted and the implications of deleting a user.
Ben Cartlidge about 1 year ago in  0 Future consideration

Allow wrap text in Plans module for Owners and Contributors

The BIAs module allows for owners and contributors to wrap around the line and is formatted in a way that all names appear on the BIA screen. The plans module cuts off these names and does not allow for wrapped text.
Joey Dean 7 months ago in Resilience - Plans 1 Future consideration

Allow Customisation of the Incident Issues view

Under the Crisis Management module the user can view Incident Issues, however there is no option to customise the view the User sees, i.e. to view by priority or update date/time. It would be very useful to allow users to select the view they requ...
Steve Barnett 7 months ago in Resilience - Crisis Management 0 Future consideration

Allow attachments to be added for each IT DR plan recovery task

When using an IT DR plan on the Resilience platform, some clients require evidence from the plan owner that a specific task has been completed - typically in the form of a screen shot of data/changes applied when recovering an IT Application. As w...
Steve Barnett 7 months ago in Resilience - Plans 1 Future consideration

Configurable automatic ID generation

Currently, while the IDs of Risk and other record types are editable, the auto-generated IDs are sequential across the entire Business Area and of the form 1,2,3 and so on. Enhancement to this such as: -Allowing the auto-generated ID to be based o...
Nick Ridout over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Inability to call extensions in emergency notification system

Need ability to call extensions in emergency notification system in Castellan Resilience. If we can't notify our employees of an emergency it makes this tool useless. Currently, it just doesn't call/fails to call anyone with an extension listed.
Guest about 1 year ago in  0 Future consideration

Give warning when using qualitative band selection for a three point estimate

When a user clicks on a band (high, med, low) to score a risk it will potentially overwrite a three point estimate without warning. Users can easily loose data points
Guest almost 2 years ago in ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration