Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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All ideas

Showing 832

Need Event/Actions for Payment Preferences/Contacts

We need to be able to create events/actions that will populate data from the Payment Preferences screen to the Contact and/or to a claim transaction that is associated with a particular contact.
Guest over 3 years ago in CS - Claims Administration 0 Future consideration

Enhance case notification options on Riskonnect Success Portal

Interested Party 1 Email, Interested Party 2 Email, and Interested Party 3 Email were somewhat recently added to the portal. Once any of those email addresses are entered there is no other reference to them on the case. There should be a way to se...
Guest about 2 years ago in  0 Future consideration

Include Fields on CMS Data, Ledgers, Bank and Bank Account within Activity Monitoring

Include Fields on CMS Data, Ledgers, Bank and Bank Account within Activity Monitoring.
Shannon Stout over 2 years ago in ClearSight 1 Future consideration

Remove Start Questionnaire Button From RKQF

Clients can assigns questionnaires to individual users for a specific form. Currently, there is a "Start Questionnaire" button at the top of the page that is irrelevant to the user who utilizes assignments. Assigned questionnaires are started usin...
Guest about 2 years ago in Healthcare - Rounding 0 Future consideration

Process Framework

To have the ability to use process framework it would be good to have functionality that works the same way as Products & Services where I can link local processes to a predefined list of global processes.
Ben Cartlidge about 2 years ago in Business Continuity & Resilience / Resilience - Data Management 0 Future consideration

Telehealth product for Healthcare

Telehealth is the electronic and telecommunications technologies and services used to provide care and services at-a-distance. Telehealth introduces new risk that need to be accounted for within an organizations patient safety and quality programs.
Guest almost 5 years ago in Riskonnect Healthcare 2 Future consideration

OpRes Module - 'Pin' a filter view of Products and Services

All products and services are stored in the OpRes Module, however this distracts from the intent of the Module to focus on Important Business Services - appreciate this can't be changed in the build of the system however can the filter be 'pinned'...
Guest about 2 years ago in Resilience - Operational Resilience 0 Future consideration

Update the Summary on SIM Records to include claim number and claimant name

We have the ability to customize what fields are on the summary tab of a claim, however, we cannot do the same for the summary on a SIM record. The feature is not available in the administration app. We want to be able to add claimant name and cla...
Guest 9 months ago in CS - Administration & Configuration 0 Future consideration

ClearSight Admin - Client data storage feature enhancements

The new client storage feature in Admin is brilliant. Really helpful. From having a play around there are a few things which would make it more usable. 1. Primary use case is to be able to track storage over time and see which parts of the syst...
Guest over 3 years ago in CS - ClearSight Platform - General 0 Future consideration

Workflow logic based on risk cost/score

Need to be able to use the risk score and/or cost data to drive a workflow e.g. risk score is over a certain value then other fields become mandatory. i.e. a High Risk must have scoring comments or even must have a mitigation plan.
Guest about 2 years ago in ARM - Notifications and Alerts 4 Future consideration