Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1177

Check for Dependencies When Deactivating Users

When a user is deactivated check to make sure there are no reports/workflows that need to be cleaned up. Use Case: 1. User 1 attempts to deactivate User 2 in Admin 2. The system determines that one or more of the following runs under User ...
Guest about 4 years ago in CS - ClearSight Platform - General 3 Future consideration

Create Finance security permissions limiting how much reserves can be entered per Reserve Worksheet

Client wants reserves to go through approval process, if 10k and up reserves have been entered on 1 reserve worksheet in totality of ALL buckets. Currently the system does not have any security permissions based on reserves entered per reserve wor...
Guest almost 4 years ago in ClearSight 2 Will not implement

Data Monitor & Values Import - Error Messages to be more explicit to users

Client reported at many occasions that error messages (not exceptions errors) returned in any import job in Data Monitor are not clear enough for users to resolve. For instance in Location Import job, they received an error in red saying "Name can...
Guest almost 4 years ago in CS - Location & Property Management 1 Future consideration

Populate XXXCLAIM_EXT1 and XXXCLAIM_EXT2 with CLAIM_ID Upon Data Entry

There are lots of pieces of the ClearSight platform that evaluate criteria on EXT1 and EXT2 tables. For example, an Event condition, or a report criteria. Sometimes, if data is missing from the EXT1 and EXT2 table the other functions of the applic...
Guest about 4 years ago in CS - ClearSight Platform - General 2 Future consideration

Add additional Hazard, Degradation Factor and Degradation Control elements to BowTie

As described in the "ISO 31010 – Risk management – Risk assessment techniques", and other best practices "Bow Ties in Risk Management A concept Book for Process Safety" (collaborative effort by Center for Chemical Process Safety ("CCPS", NY, USA) ...
Ian Shaw over 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Ability to Drag and Drop Impact Scales in the Configure Impact Scales

We encountered an issue with attempting to add another Impact Rating to a chart that is already saved. We can add it to the end, but encounter an issue when attempting to move it/rearrange it within the Value (ex: From say a 6 Value to a 1 Value)....
Brandy Cheek over 1 year ago in  0 Future consideration

In Dashboard, allow expanded grid on widget to resize last column properly

when expanding a widget, if gris doesn't have enough columns to pack the grid, whichever column is furthest to the right expands and although column heading is on the left side of the column, the data is centered in a way too large column. It can ...
Sunni Russo over 1 year ago in ARM - Dashboards 0 Future consideration

Ability to Archive a Product & Service

Can we please be able to Archive a Product & Service as we can with BIA's.
Ann Clark over 1 year ago in Resilience - Operational Resilience 0 Future consideration

Easier way to manage filters

When we have a lot of projects in ARM with different filters for each of them, it's quite hard to see the filter we want to select in the drop down list, because there are too many. Maybe we could imagine a "folder" configuration for the filters a...
Sophie Mouton about 2 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails / ARM - Filtering 1 Planned

Allow Permissions Specific to SSO Settings and Mobile Settings

A client wants to set up a user role that has access to SSO Settings and Mobile Settings (under Manage My Account). It seems that permission to view/edit these settings can only be granted to users with the Account Owner role or to users that have...
Amanda Feest 11 months ago in Resilience - Administration & Configuration / Resilience - Mobile 0 Future consideration