Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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All ideas

Showing 117

Add a link to the threat in an alert email

Currently threat emails only contain links to each impacted asset from the Location table. This yields no information about the threat. Users have to then click over to TI, find the threat on the map, and hopefully find/read the summary from there...
Daniel Holmes 11 months ago in Resilience - Threat Intelligence 0 Included in Release

Re-open "Completed" event review records in RK HC

Reviewers need the ability to "Re-open" event review records that were previously closed.
David McElroy over 2 years ago in Riskonnect Healthcare 0 Included in Release

The message box to work like a Rich Text field so you could add images to the notification

The ability to add images to the notification message box. Add a header image to identify you company or organisation. Add a footer signature image. Insert a table if required.
Richard Duffy over 1 year ago in Resilience - Notifications 0 Included in Release

Create Additional Flexibility with BI Dates

Currently, in BI, you are limited in the types of relative dates you can use. They are built off of calendar years, which makes reporting off of them force users to hard code reports and requires a lot of maintenance. It would be beneficial to exp...
Guest about 3 years ago in CS - Reporting & Analytics - Business Intelligence 0 Included in Release

Include Lost Time Period tracking in Activity Monitoring.

In Activity Monitoring currently, Lost Time Periods are available under the Document Type selection screen. However, there are no options available to enable tracking. Clients would like the option to track who made changes on these record types a...
Guest about 3 years ago in ClearSight 0 Included in Release

EMR Launch to Patient Event Portal

This idea is to capture the solution for a frontline staff member, using Epic or Cerner, viewing a Patient Record to functionally "launch" the RK event portal. The kicker is while also carrying over the patient's demographic information and associ...
Guest over 4 years ago in Riskonnect Healthcare 0 Included in Release

Allow Users to View/Download a PDF of Plan/Document from the Mobile App

There should be a way for a user to be able to view and download a PDF of a plan or document from the mobile app. Understood that there is a "backend" way to view a PDF if the user tries to access a section that has not been optimized for mobile, ...
Amanda Feest 9 months ago in Resilience - Mobile 1 Included in Release

Increase password length minimum requirement from 8 to 15 characters

Client has increased their security compliance requirements: password minimum length should be increased to 15 characters.
Guest about 4 years ago in CS - ClearSight Platform - General 2 Included in Release

Change default view for values collectors

The End date is provided - the value collector should not be aware of the end date - they should only see the due date otherwise they will just work to the end date. This should be removed by default.The first valuation date is confusing. Hard to ...
Guest almost 4 years ago in CS - Location & Property Management 2 Included in Release

Assigning Lightning Console Permission

With HC clients we must assign a lightning console permission set for all new users. We are currently creating a flow for every HC client to make this an automated process for the user's admin. This should be base automation that can be envoked us...
Guest almost 4 years ago in Healthcare - General 0 Included in Release