Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Resilience - Mobile

Showing 20 of 1172

Mobile App - add ability to use biometrics as an MFA, as an alternative option to SMS/Email

Useful in an incident, not needing to get email or SMS authentication. When setting up the app, turn on biometrics if desired.
Rachael Bartlett over 1 year ago in Resilience - Mobile 0 Future consideration

Incorporate Users into Internal Contacts

Title: Combine Web and Mobile App Access Having User Accounts control web access and Internal Contacts control mobile app access is confusing to clients and introduces the possibility that name/email address changes could be made in 1 place but...
Kadambari Lanka almost 2 years ago in Resilience - Administration & Configuration / Resilience - Mobile 1 Future consideration

Add Ability to Search for Plan Roles by Plan Name When Sending Notification from Mobile App

I am doing some testing with sending Notifications from the mobile app. I want to use the Plan Roles option to search for Notification recipients (instead of Internal Contacts). There is a search bar, but it seems that this only allows me to searc...
Amanda Feest about 1 year ago in Resilience - Mobile 0 Future consideration

Move "New Incident" Button on Mobile App to Incidents Tile

UI request from a client: In the mobile app, the button to create a new incident should be on the Incidents tile (IMG_2850), not the dashboard screen (IMG_2849). *screenshots attached
Amanda Feest almost 2 years ago in Resilience - Crisis Management / Resilience - Mobile 0 Future consideration

Option to Make "Show on Mobile" Default Selection

A client has suggested that it would be a time-saver to be able to set "Show on Mobile" as the default selection for Plans, Documents, and for Attachments added to Plans and Documents, so that this option does not need to be checked every time.
Amanda Feest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Mobile 0 Future consideration

Add Ability to Assign/Edit Mobile Contacts via Import/Export

It would be a time saver to be able to assign/edit mobile contacts for plans and documents using import/export instead of having to assign manually to each plan or document. (I thought I submitted this idea the other day but I didn't get a confirm...
Amanda Feest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Mobile 0 Future consideration

Allow Permissions Specific to SSO Settings and Mobile Settings

A client wants to set up a user role that has access to SSO Settings and Mobile Settings (under Manage My Account). It seems that permission to view/edit these settings can only be granted to users with the Account Owner role or to users that have...
Amanda Feest 10 months ago in Resilience - Administration & Configuration / Resilience - Mobile 0 Future consideration

Ability to Make Offline Plan Access Automatic in App

Customer would like the ability for all plans and documents to have offline access through the mobile app enabled automatically, as opposed to having to tell people to go to the app and enable offline access.
Kadambari Lanka almost 2 years ago in Resilience - Mobile 0 Future consideration

Mobile App: Add data from Task "Content" section to Plans and Incident Tasks

Text entered in the Content field of a Task section in the plan does not appear in the mobile app - the section only displays tasks within the section. The mobile app should show all plan contents
Kadambari Lanka almost 2 years ago in Resilience - Crisis Management / Resilience - Mobile / Resilience - Plans 0 Future consideration

Clarify Instructions When Adding Mobile Phone to User Accounts for 2FA

Currently when a Resilience admin is adding a mobile phone number to a User Account for 2FA purposes, the instructions read "The second character must be a number from 1 to 9" (see attached). I think we should change this to make it clear that the...
Amanda Feest 12 months ago in Resilience - Mobile 0 Future consideration