Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Resilience - Notifications

Showing 15

Ability for Escalation Path to have an "approval" type action

Currently the Escalation Path process is designed so that if contact(s) at the 1st level don't reply to the notification, it will move on to the next level after a period of time. If that level doesn't reply, it will move on to the next, or start ...
Rory Middleton 10 months ago in Resilience - Notifications 0 Future consideration

Provide list of Internal Contacts that will not be included in Notification before sending.

When you perform a Notification, on the screen where you can Send or Schedule the Notification, you will see a list of Internal Contacts that will be included. What you do not see is a list of Internal Contacts who will not be contacted because th...
Rory Middleton 10 months ago in Resilience - Notifications 0 Future consideration

Make the "Archived" Box on New Notification More Clear

When creating a new Notification, there is a checkbox that says "Archived." In talking with Product, I learned that selecting this box will cause the message to be archived immediately after it is sent. I'd suggest we make this more clear, e.g., b...
Amanda Feest 11 months ago in Resilience - Notifications 0 Future consideration

Allow Survey questions to branch

Within a Survey you can create a list or set of questions which is ok. However there is no obvious capability to 'branch' dependent on the response to a question. i.e. If a supplier is asked on question 1 - have you tested your BC plans, and the r...
Steve Barnett over 1 year ago in Resilience - Notifications 0 Future consideration

Resilience Notifications integration with Signal

With the new WhatsApp functionality for Notifications (which is really cool, by the way), I would be interested to see future enhancements that allow for integration with similar services such as Signal, a similar service to WhatsApp renowned for ...
Nathan Early 11 months ago in Resilience - Notifications 0 Future consideration