Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Status Future consideration
Categories Resilience - Notifications
Created by Steve Barnett
Created on Dec 9, 2024

RELATED IDEAS

Notifications: Have ability to use alternate sending options to WhatsApp for hard to reach destinations

Notifications: For businesses with a global reach, notifications may be required to be sent - and responses received - to known 'Hard to Reach' countries (i.e. China, Nigeria) for SMS messaging.

Resilience offers the use of WhatsApp messaging for such circumstances but there are countries (i.e. China) where WhatsApp is banned, and other messaging platforms are used (i.e. WeChat).

Idea is to allow the client/user to select their preferred sending/messaging platform in such circumstances to allow then to fully utilise Resilience Notifications for their Global estate.

Solution Platform Business Continuity & Resilience
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