Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Resilience - Crisis Management

Showing 25 of 1172

Crisis Management Module should show incident list under the map

Users are having trouble finding incidents in the CM module because the map is the only thing displayed when you click on "Crisis Management." Currently, you have to click "List" to see the list of incidents. This is not user-friendly and causes c...
Ashley Helmick over 1 year ago in Resilience - Crisis Management 0 Future consideration

Ability to Delete Information from Incidents Module Feed

If employees list something inappropriate, controversial, confidential, inaccurate, or something that could lead to issues in litigation following a disruption in the Incidents Module (Situation Assessment), the company should have the ability to ...
Ashley Helmick over 1 year ago in Resilience - Crisis Management 0 Future consideration

Ability to search multiple Plans for server names or account names inside the Exercise page

Add the ability to search for IT assets or application names under the "Activated Plans" search box.
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

Flag Gap Between RTO and Estimated Recovery Time

A client has requested that we add functionality that would flag a gap between projected recovery time (based on task duration) and activity RTO (e.g., if the amount of time it's going to take to recover will exceed the activity RTO). They'd like ...
Kadambari Lanka almost 2 years ago in Resilience - BIAs / Resilience - Crisis Management 0 Future consideration

Move "New Incident" Button on Mobile App to Incidents Tile

UI request from a client: In the mobile app, the button to create a new incident should be on the Incidents tile (IMG_2850), not the dashboard screen (IMG_2849). *screenshots attached
Amanda Feest almost 2 years ago in Resilience - Crisis Management / Resilience - Mobile 0 Future consideration

Crisis Management: Incident Activated Plans List and the IT Recovery Dashboard List should be auto sorted by Application RTO’s

Currently, in order to hard wire a recovery order by RTO you need to manually every first task to start at a specific time. Instead, the product should sort the execution order by Application RTO (assumes the app is associated to the plan).
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

Crisis Management: For incidents, establish a view by Role where those executing tasks for a given role can view their tasks that are ready to execute (as well as those remaining which are not yet ready).

When opening an Issue as an executor, have the user select their role to see their INC tasks which are: Not yet ready to start Ready to Start Completed Also, When users (who have selected their role) attempt to start a task assigned to another rol...
Guest almost 2 years ago in Resilience - Business Continuity - General / Resilience - Crisis Management 0 Future consideration

Allow Customisation of the Incident Issues view

Under the Crisis Management module the user can view Incident Issues, however there is no option to customise the view the User sees, i.e. to view by priority or update date/time. It would be very useful to allow users to select the view they requ...
Steve Barnett 6 months ago in Resilience - Crisis Management 0 Future consideration

In Crisis Management, Incident Tasks timed to “Start after Previous” should show the predecessor/dependency indicator on the previous task.

Just as the dependency indicator shows tasks that can't start until another (separate) plan task needs to be completed, so too should the indicator appear informing the participant that the previous task needs to be completed first. Also, when att...
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

Need a task level view of the Incident timeline (including key fields/columns)

Currently the task status page shows tasks by plan. Which refreshes and requires the user to re-expand it frequently. Instead, create a task level view of the Incident which displays ALL tasks in the INC sorted by projected start time. Something l...
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration