Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

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BIAs and Plans you have view only access to should automatically appear in the My BIAs and My Plans and Documents lists on the home page

If you grant View access to a User for a BIA or a Plan in BC&R, they do not automatically appear on the home page. It would be beneficial to have those automatically get added to the list on the home page and not have the User have to customiz...
Rory Middleton about 2 years ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Allow Custom Fields for the Recovery Spaces Library

Users should be able to add custom fields to the Recovery Spaces library screen.
Amanda Feest about 1 month ago in Resilience - Data Management 1 Future consideration

Need the ability to create email notification templates for each stages of approval

Need the ability to create email notification templates for each stages of approval
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Approver should not be able to approve if editor has not sent for approval

The approval workflow (BIA/BCP/Exercise) should be modified so that the approve option is not available to an approver until it has been sent for approval by the editor. This is to avoid approvers simply approving BIAs/BCPs/Exercises without the e...
Guest 10 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Archived BIAs' Data Should Not Show Up in Plans

Currently, BIA data from archived plans shows up in fields such as "Location Activities" in the plans. This is highly confusing and leads to inaccurate data presented in the plans, since the archived BIAs are no longer being updated.
Ashley Helmick 5 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Castellan - Edited Documents and BIA's automatically changes the status 'draft'

pre-approved plans and BIAs do not automatically go into draft status but remain "Approved", we would like to see that changed to when an approved document gets edited in any way it automatically changes the status to 'draft' this helps with ongoi...
Guest about 2 years ago in Resilience - BIAs / Resilience - Plans 6 Roadmap Consideration

Insights Reporting: Enable Custom Fields to be selected and reported on

Am example here is with Applications. Many customers have their IT applications collated into a Tier structure - i.e. Tier 0 being essential applications for the business, tier 1 being important applications, down to tier 4 or 5 which are bespoke ...
Steve Barnett almost 2 years ago in Resilience - Reporting & Analytics 1 Roadmap Consideration

Add the functionality for mobile SSO with Ping Federated

Add the functionality for mobile SSO with Ping Federated as it needs unique entity IDs for each SSO setup
Guest 3 months ago in Resilience - Mobile 1 Future consideration

Multi-Approver Workflow Should be Modified

A client has made suggested changes to the multi-approver workflow. They suggested that Contributor Approval should function more as a notification to Owners that edits are complete than an actual approval step. They also suggested that if there a...
Amanda Feest 2 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Set the new User set-up screen to automatically default to the preferred UK system settings for our Account.

Within ‘Manage My Account / Riskonnect Business Continuity & Resilience Settings’ our Preferred Language is set to English (UK) and Time Zone to (GMT+00:00) London. However, despite this, whenever we set up a new User on the platform these def...
Ann Healey 11 months ago in Resilience - Administration & Configuration 0 Future consideration