Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

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Create a Multi-Select Custom Field

This feature would allow one to create a custom field that allows for a user to select multiple entries from a range of options. For example, there may be a question like "Which regulations is this department subject to?" where one can select more...
Guest 7 months ago in Resilience - Data Management 1 Future consideration

Peaks and Deadlines Help Text

I would like to be able to add help text to peaks and deadlines.
Ben Cartlidge 11 months ago in Resilience - Administration & Configuration / Resilience - BIAs 0 Future consideration

Align dates and times across software

The dates on the user log in information do not align with current date and time, so if someone changed something and we had an issue, or needed to see date and time for audit purposes, it will not show the correct time that the incident or change...
Toni Spellar about 1 year ago in Resilience - Administration & Configuration 0 Future consideration

Processes vs Activities

In the BIA you call out the "Processes" but in the dependencies when making the link they are called "Activities" this can make it confusing for users who's core role is not a daily reviewing of BIA and Plans but more quarterly. To make it more in...
Guest about 1 year ago in Resilience - BIAs 0 Future consideration

Link TI with Notifications

Alerts from TI could be GREATLY enhanced if we were able to create Notification Templates and use them from TI. Fields from TI (i.e., the lines in Alerts, such as Event, Categories, Severity Level, Impacted Assets, etc.) should be exposed to a Not...
Daniel Holmes 11 months ago in Resilience - Threat Intelligence 0 Future consideration

Add text message as an alert method option

Currently the only option in the TI tool to send alerts is via email. The more urgent an alert is, the less this is good practice as the only method of communication. We should have the ability to leverage the mobile phones captured in contact rec...
Daniel Holmes 11 months ago in Resilience - Threat Intelligence 0 Future consideration

Add precise proximity to threat alerts

Currently there is no way to discern the proximity of an asset from a threat by looking at the alert. I assume this information is known in the logic somewhere, else the rule would not have been triggered. Suggest something that looks like: "Impac...
Daniel Holmes 11 months ago in Resilience - Threat Intelligence 0 Future consideration

Add Ability to Search for Plan Roles by Plan Name When Sending Notification from Mobile App

I am doing some testing with sending Notifications from the mobile app. I want to use the Plan Roles option to search for Notification recipients (instead of Internal Contacts). There is a search bar, but it seems that this only allows me to searc...
Amanda Feest over 1 year ago in Resilience - Mobile 0 Future consideration

Ability to Copy a BIA Template

It would be nice to be able to create a copy of a BIA template so you can make further edits/customizations to a new template that already includes the edits/customizations made to an earlier version.
Amanda Feest almost 2 years ago in Resilience - BIAs 1 Future consideration

Add Plan Sections for BIA Dependencies that only display minimal information

There are 2 Plan Section types that do this now: Recovery Times will only show minimal Activity information. Application Dependencies will only show minimal Application information. It would be good to have similar section types for all of the oth...
Rory Middleton almost 2 years ago in Resilience - BIAs / Resilience - Plans 0 Future consideration