Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

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Add a new Plan Section to display Location Departments

When creating a Location based Plan, there is a current section that can be added to a Plan or Template called Location Activities that will display all Activities that are associated to the Location that has been assigned to the Plan. However, if...
Rory Middleton almost 2 years ago in Resilience - Plans 0 Future consideration

Ability to search multiple Plans for server names or account names inside the Exercise page

Add the ability to search for IT assets or application names under the "Activated Plans" search box.
Guest about 2 years ago in Resilience - Crisis Management 0 Future consideration

Ability to Delete Information from Incidents Module Feed

If employees list something inappropriate, controversial, confidential, inaccurate, or something that could lead to issues in litigation following a disruption in the Incidents Module (Situation Assessment), the company should have the ability to ...
Ashley Helmick over 1 year ago in Resilience - Crisis Management 0 Future consideration

Add "Internal Contact Exists" Selector for User Engagement Report in Insights

When maintaining a large user list for a BC&R instance, deactivating and removing users no longer with the company is a vital security precaution in addition to managing access via SSO/MFA. The internal contacts dashboard in Insights reporting...
Nathan Early about 2 years ago in Resilience - Reporting & Analytics 1 Future consideration

"Request Update" approval workflow

If anyone in the approval chain uses “Request Update,” it should cancel approval steps completed so they have to be re-done
Kevin Arnold about 1 year ago in Resilience - BIAs 0 Future consideration

Disable delete option for users who don't have edit

For users group profiles that do not have edit as part of the role profile can the delete functionality be hidden.
Gill Driscoll almost 2 years ago in Business Continuity & Resilience 1 Future consideration

Homepage - modify

Possibility to change/ modify the text. Current wording is strange, as well as a mixture between large and small font size.
Guest 7 months ago in Resilience - Administration & Configuration 2 Future consideration

WhatsApp Notification - Ability to remove or turn off

The ability to remove, turn off the WhatsApp option of delivery method when sending notifications. Having the option available in 'Update Riskonnect Business Continuity & Resilience Settings' section of the software would be helpful and manage...
Richard Duffy about 1 year ago in Resilience - Notifications 0 Future consideration

Add Default Currency for South Africa (Rand/ZAR)

When implementing the RK BC&R platform and OpRes, we could not locate the currency (Rand/ZAR, currency symbol “R”) in the Manage My Account Settings > Currency. Could you please add this as an option. Not having this as an option is a signi...
Guest about 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 1 Future consideration

Manual update of recipient responses within the Notification module.

We are looking for the capability to have Notification admins manually update recipient responses within the Notification module. This capability is currently available in legacy AssuranceNM software and utilized when a team member is unable to re...
Guest 7 months ago in Resilience - Notifications 0 Future consideration