Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Status Future consideration
Categories Resilience - Reporting & Analytics
Created by Nathan Early
Created on Mar 27, 2023

RELATED IDEAS

Add "Internal Contact Exists" Selector for User Engagement Report in Insights

When maintaining a large user list for a BC&R instance, deactivating and removing users no longer with the company is a vital security precaution in addition to managing access via SSO/MFA. The internal contacts dashboard in Insights reporting has a feature that enables the viewer to filter out only internal contacts with a user account using a check box. This same feature, but mapped in reverse, for the User Engagement dashboard would be much more helpful in maintaining a user database of 500+ to ensure that user licenses can be quickly identified, deactivated, and/or removed. Currently, I have to run a process to export both the User Audit Report and the Internal Contacts and run a series of excel queries using VLOOKUP to identify and remove users. This takes, on average, 45 minutes to complete. Having this functionality would reduce that amount to less than 10 minutes.

Solution Platform Business Continuity & Resilience
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    |     Oct 3, 2023

    I have no idea how to set up VLOOKUP, so it takes me much longer! I welcome this enhancement.