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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Riskonnect Healthcare

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HC Event Reporting - Display patient fields for Near Miss or Unsafe Condition within portal

Near Misses and Unsafe Conditions may pertain to a patient and that data needs to be captured during the event entry. The enhancement needs to be across all event reporting portals. Possibly adding a question if a patient was involved and the rend...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Patient Rounding

Patient rounding is generally performed by nurses who visit patients on a daily basis to perform safety checks among patients and the environment of care. Patient rounding helps to improve point-of-care communications, address safety and environme...
Guest about 3 years ago in Riskonnect Healthcare 0 Roadmap Consideration

Patient Event list of all incidents associated to the patient in the event.

A section on the right of the event details to pull all events that are related to that individual patient, so that the client teams can see all related event associated with the patient. The records will provide the team the view to see all the e...
Guest about 3 years ago in Healthcare - Patient Events 0 Future consideration

Capturing Multiple Injuries within HC Event Reporting and Management

Specific types of events (Falls, Skin Integrity) can lead to multiple injuries to a patient. Reporters of events need the ability to capture multiple injuries resulting from an event.
Guest about 3 years ago in Riskonnect Healthcare 0 Roadmap Consideration

Barcode Scanner Support

Prospect codes mandatory vaccine administration data to employee badges. Would like to be able to upload this data into an employee contact record in the RK HC platform. Would expect that this capability would be broadly applicable to multiple pro...
Guest almost 6 years ago in Riskonnect Healthcare / RMIS - Intake 0 Future consideration

Be able to bypass the Start Questionnaire button in Rounding/RKQF

Clients can assigns questionnaires to individual users for a specific form. The ability to launch the form directly from another object through the assignments tool bypassing the start questionnaire would reduce the number of clicks. Also, being a...
Guest almost 2 years ago in Healthcare - General / Healthcare - Rounding 0 Future consideration

Improvements desired on Risk Assessment Questionnaire process

The current "solution" for risk assessment questionnaires is wildly confusing for both the business and system administrators. After multiple training sessions the process is still not clear. The excel template provided for use by the customer (us...
Guest almost 2 years ago in Healthcare - Rounding / Riskonnect Healthcare 0 Future consideration

Configure all Employee / Reporter Lookups to have same search and results

The lookups in the portals that go to contact object for Employee, Reporter, Involved Party, etc all have different search and results causing an inconsistency in the user experience. Configure all the lookups to contact for employees / reporter t...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Launch Peer Review from Long Term Care

Clients need the ability to create a Peer Review from Resident and Non-Resident event. During this action, the end user should be able to assign the Peer Review, define the referring group and provide a reason for the referral. The Peer Review cre...
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement

Add "Skip" button to patient lookup within Patient Feedback Portal

For the majority of the Patient Lookups in the portals, the end user is required to at least click on the patient lookup to enable the patient fields. The user is presented with a button to skip the lookup within the event reporting portals except...
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement