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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Future consideration
Created by Guest
Created on Apr 10, 2023

Improvements desired on Risk Assessment Questionnaire process

The current "solution" for risk assessment questionnaires is wildly confusing for both the business and system administrators. After multiple training sessions the process is still not clear. The excel template provided for use by the customer (us) is not intuitive enough to allow us to make any changes/ upload any questionnaires on our own.

When we engaged Riskonnect to modify the questionnaires themselves the lift was 50 hours. This does not indicate an easy solution that can be expected to be used by customers.

We would like to see an improvement on this area. Ideally a customer friendly solution that would give us control of our own questionnaires so that changes/ modifications can be made as needed at any time.

Solution Platform Riskonnect Salesforce Platform
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