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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Be able to create report that returns the name of the plan that has been linked to an individual exercise

At the moment there is no report that specifically returns the name of the plan that has been linked to an individual exercise this can be solved by tagging. Please do feel free however to raise a Product Idea for expanded exercise reporting funct...
Guest over 1 year ago in Resilience - Plans 2 Included in Release

Add a link to the threat in an alert email

Currently threat emails only contain links to each impacted asset from the Location table. This yields no information about the threat. Users have to then click over to TI, find the threat on the map, and hopefully find/read the summary from there...
Daniel Holmes 11 months ago in Resilience - Threat Intelligence 0 Included in Release

The message box to work like a Rich Text field so you could add images to the notification

The ability to add images to the notification message box. Add a header image to identify you company or organisation. Add a footer signature image. Insert a table if required.
Richard Duffy over 1 year ago in Resilience - Notifications 0 Included in Release

Allow Users to View/Download a PDF of Plan/Document from the Mobile App

There should be a way for a user to be able to view and download a PDF of a plan or document from the mobile app. Understood that there is a "backend" way to view a PDF if the user tries to access a section that has not been optimized for mobile, ...
Amanda Feest 9 months ago in Resilience - Mobile 1 Included in Release

Import error log

The import errors return log is not detailed enough. It does not give the user enough detail to identify why a particular record is in error and therefore ignored as part of the import Examples Some errors just show ‘internal error' rather than an...
Guest over 1 year ago in Resilience - Administration & Configuration 1 Included in Release

Ability to delete document templates that are not required

We have had to create numerous document templates to use as tests, and these need to be deleted to avoid confusion. Any old templates which are no longer in use should be able to be deleted to ensure that staff are not using the incorrect version,...
Toni Spellar 7 months ago in Resilience - Plans 1 Included in Release

Peaks and Deadlines - Quarterly option

Feedback from users has been they would like to see an option for the Quarters (Quarter 1, 2, 3, 4) in the repeat section. As of now, the only options are Daily, Weekly, Monthly, Yearly. I tried to customize this, but it doesn't appear I can custo...
Jennifer Parker 8 months ago in Resilience - BIAs 1 Included in Release

Report to view all BIA/Plan changes

It would be helpful to be able to run a consolidated report (similar to the user audit report) that would show all of the BIA/Plan updates over a certain period of time.
Guest over 1 year ago in Resilience - BIAs / Resilience - Plans 1 Included in Release

We require an 'Exercise Scope' field in the export for 'Exercises' so we are able to see when an exercise has not been link to a Plan

We require an 'Exercise Scope' field in the export for 'Exercises' so we are able to see when an exercise has not been link to a Plan. Currently we have no sight of this and cannot monitor that this is being done by users to ensure data accuracy a...
Guest about 1 year ago in Resilience - Plans 1 Included in Release

Crisis Management Data in Insights

Crisis Management Data needs to be exposed in Insights for Reporting. We have a lot of customers / prospects where Crisis Management is a key requirement for them. Tied to that the need to analyse and report on Crisis's.
Bradley Cornwell over 1 year ago in Resilience - Crisis Management / Resilience - Reporting & Analytics 0 Included in Release