Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 1125 of 1125

Need separate security permissions for Delete Draft Email

We need to be able to grant users the right to delete their own (and potentially others) draft emails, but NOT give them Delete Email rights.
Shannon Stout about 3 years ago in CS - Claims Administration 1 Will not implement

Ability to choose which impact category is displayed on the heatmap/PID X axis

Include in ARM and in ViewPoint the ability to choose which impact category is displayed on the heatmap/PID X axis. Similar to the impact category representation on the waterfall chart that allows you to track mitigation of each of the impact indi...
Ian Shaw over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

Reporting on comment added by supplier when rejecting a form

Ideally, we would want to create a possibility for our internal business teams to report on all rejections of a specific form and pull in the comment added by the trading partner or internal user. (As in the screenshot below, we would want to pull...
Guest about 2 years ago in  0 Future consideration

Waste Management (Environmental)

Managing waste from generation to disposal and subsequent reporting
Patrick Eslick over 4 years ago in EHS - Health & Safety 0 Future consideration

CS Claimant Portal for data entry by claimant of ACH banking information

Potential need to have the ability for claimant to privately enter their ACH banking information via a portal. Security would be involved, currently known that claim adjuster and supervisors do not access to see the ACH sensitive data. Unsure if a...
Guest over 3 years ago in CS - Claims Administration 0 Future consideration

Display the other BowTies that a BowTie control is linked to.

In order to identify whether or not a control is a critical control, we need to visualise where else that control is used and in how many other plans or BowTies it is used in. If a control is used in multiple BowTies, it can be deemed as a critica...
Guest over 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Add 'Frequency' to custom label set.

The term 'frequency' is not used in our organisation and it is not available in the label set section of admin to be able to add a custom label to replace. Original Active Risk ID: ARM-I-10
Guest over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Grade Adjusters

Suggested by the Customer Advisory board. Clients would want a dashboard that rates the performance of her adjusters in one single place.
Guest over 3 years ago in CS - Claims Administration 1 Future consideration

Add option for grid/list view in the Claim Timeline

For Managers and Auditors reviewing claims, it would be helpful if they could have the option to see the Claim Timeline in a grid or list.
Shannon Stout about 2 years ago in  1 Will not implement

Add "Expand All" option to Claim Timeline

Since the Claim Timeline is combining many different actions from the overall claim, it would be helpful for users to be able to Expand all the entries when reviewing the claim. It would save time and clicks that would otherwise be needed to view ...
Shannon Stout about 2 years ago in  0 Future consideration