Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 1125 of 1125

Risk Goggles Notifications Job Not Run

Create a new notification to alert key users (admin users for example) when Risk Goggles Job stopped running.
Guest about 3 years ago in CS - Risk Goggles 0 Future consideration

Custom default confidence intervals

It would be great and a big help if the admin in ARMs could set default values for confidence intervals when setting the analysis options. At the moment, the user must all the time add the confidence intervals manually although they are the same i...
Berndt Ludwig about 3 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Enable Reporting on User Sessions and Activity (Historic Data)

To be able to report on historic user activity, i.e. who logs on to which application, when, which day / time and to be able to report on what activities they actually performed, i.e. added a new risk, closed a risk, escalated a risk etc. Original...
Guest about 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Ability to search for specific Dashboard Parts

Enhancement Request – ability to search for a specific Dashboard Parts Currently, in Dashboard Parts in CS, we would have to scroll through the list to find the existing dashboard. Including filters/search functionality would help to reduce the ef...
Guest about 4 years ago in CS - Reporting & Analytics - Other 0 Future consideration

Export data from Intake Dashboard to Excel

Looks like we cannot export the Intake Dashboard data into an excel chart. That makes it difficult to view all of the user averages as not all names are displayed due to lack of real estate on the page.
Guest about 4 years ago in  1 Future consideration

Offline Capabilities for Intake Portals

One continuous ask that keeps coming up in RFPs is the ability for Intake Portals to be utilized offline. Many cases clients have locations or times where internet connection is spotty or non existent, whether on the road in a dead zone or on a fa...
Patrick Eslick about 4 years ago in RMIS - Intake 0 Will not implement

Add a SUMIF function to ViewPoint

A SUMIF function will allow users to sum together values that meet a specific criterion. Currently, you need to do an AggSum with an IF statement in it, which isn't as intuitive as just having a single function that handles this. This will be a mo...
Martin Durrant about 1 year ago in ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 1 Will not implement

Add a COUNTIF function to ViewPoint

Currently, if you want to count the rows that meet a certain criterion, you need to do an if statement that returns a 1 for true and a 0 for false. You then need to do an AggSum of these to see how many rows meet your criteria. Doing this through ...
Martin Durrant about 1 year ago in ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 1 Will not implement

ARM Desktop due dates show as overdue when set to today's date

Dates that are shown in ARM Desktop as due today are displayed as overdue in report. These dates are not overdue until this date has passed. Original Active Risk ID: ARM-I-47
Guest about 4 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

Ability to "Change Relationship" for contacts attached to Claims

If a user attaches a contact and selects the wrong Contact Relationship, they must detach the contact, then reattach the contact selecting the correct relationship. A button to Change Relationship would streamline this process.
Guest about 3 years ago in CS - Claims Administration 1 Future consideration