Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 790

Add more functions to Formula Based Scoring

I would like to offer option, that will bring Formula based scoring to higher level. For me, and our customers will be very usefull, if there will be function like MAX or MIN (and maybe more). For example Risk level = Category 1 x Category 2 x (Hi...
Filip Cernicky over 3 years ago in Active Risk 0 Future consideration

Include Lock/UnLock Financials permissions on Claim to be available in the Entity security permission

Include Lock/UnLock Financials permissions on Claim to be available in the Entity security permission. This is useful when controlling security groups who can have this permissions to do so on Claim.
Guest over 3 years ago in CS - Claims Administration 0 Future consideration

Optimize Method in Which SDIE/SDIA Connects to Database

"O ptimizing the way we connect to the FTP server should reduce the backend PostgreSQL connections and further limit when this issue happens."
Guest over 3 years ago in ClearSight 1 Future consideration

Add in the apex trigger for lookup field update for claim

The apex trigger for lookup field update is standard for incident and incident detail, but not for the claim object. It would be helpful to have it on the claim object as a standard when the org is spun up for clients that use portals and claim en...
Guest over 3 years ago in RMIS - Claims Management & Administration 0 Future consideration

Implement Root Cause Analyses and Actions (RCA2) within RCA module

Root cause analysis (RCA) is a process widely used by health professionals to learn how and why errors occurred, but there have been inconsistencies in the success of these initiatives. With a grant from The Doctors Company Foundation, the Nationa...
David McElroy almost 7 years ago in Riskonnect Healthcare 2 Future consideration

Ability to double click line item to select a lookup option

Client states her issue is specifically within the Intake App when entering a new event and selecting the Patient lookup. Client states in Enterprise she can just highlight the row of interest to select the appropriate patient, whereas in ClearSig...
Guest over 3 years ago in  0 Future consideration

HC - Medical Staff Applicant Portal/Workflows

Provide clients the ability to perform the on-boarding process with collecting candidates information for various reasons, and putting through an approval process.
Guest almost 4 years ago in Healthcare - OPPE / Healthcare - Peer Review 0 Future consideration

Automated Document/Record Management in CS

Ability to schedule deletion of records & attachments based on rules in CS. For example ability to create and schedule a job like "Delete all closed claims that were closed more than 2years ago"
Guest almost 4 years ago in ClearSight 1 Future consideration

Print uploaded pictures on Safety Audit output report

Competitor iAuditor prints pictures uploaded per question response on the output report. This helps the client be able to share the report with the organization and have it complete with all data elements captured during the audit.
Guest almost 4 years ago in  0 Future consideration

Address the lack of configurable labels within some field that are part of activity tree items and the portfolio views

Some fields labels within item hierarchy elements can be relabeled but not all, particular those shared across all the items types, but not exclusively. There are obvious considerations to be made for edited those that are shared vs those that are...
Ian Shaw almost 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 2 Future consideration