Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 1125 of 1125

Code Blue event type - RK HC (patient events)

Create new event type of "Code Blue" in the RK HC event reporting.
Guest over 3 years ago in Healthcare - Patient Events 0 Future consideration

When emailing from Claim, only search Contacts linked to that Claim

When you click on the search on the To, Cc, or Bcc line, can it display contacts already linked on the claim? Currently, when you click on the search button, it makes you search all contacts.
Shannon Stout over 2 years ago in CS - Claims Administration 3 Future consideration

Import Diagnosis Codes From MBRIP to Diagnosis Page

When importing from the MBRIP, the ability to map the incoming diagnosis codes to the actual diagnosis page on the claim would be helpful.
Guest over 2 years ago in CS - Claims Administration 1 Future consideration

Need ability to have separate pages (on Claim) for different SIM Types

Currently we can only have 1 SIM page and we had to use a custom language to customize the page name. We don't want it to say "Supplemental Info Page". Walmart will want a separate page for different SIM types. ie: Subro, Litigation and Demands
Shannon Stout over 3 years ago in CS - Claims Administration 1 Future consideration

Ability to Select Left or Right side on the body actual diagram

Currently you click on the arm, then you have to click a drop down, left, right or both. That makes for an additional clock. It would be preferable to click on either the left or right side and have that field automatically populated. This would a...
Guest over 3 years ago in Non-Product Specific & RK/Salesforce Platform / RMIS - Intake 0 Future consideration

Alphabetize Page Access Lists Permissions

Could the lists presented in Access List permission sets be alphabetized or allow for sorting? It is hard when the lists get long to locate items to check and uncheck.
Guest almost 3 years ago in ClearSight 0 Will not implement

Viewpoint Report Usage Report

It would be useful to have an equivalent of the Report Server Usage report which is available for SSRS, but for the new ViewPoint reports
Toby Millward 9 months ago in ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Ability to not trigger emails to users upon Create/Re-Activate, if the client schema has SSO configured

Ability to not trigger emails to users upon Create/Re-Activate, if the client schema has SSO configured.
Guest almost 3 years ago in ClearSight 1 Will not implement

Link CIA scores within Asset hierarchy to the risk assessments and resulting risk level scores

The main reason for this Idea is working within cyber security area allowing the system to combine confidentiality, integrity and availability ratings for the assets (CIA) with the associated risks impacting on those assets. This would most likely...
Ian Shaw over 3 years ago in Active Risk 0 Future consideration

Policy Maps formatting

policy maps has formatting issues.
Guest over 3 years ago in RMIS - Insurance Policy Management 0 Future consideration