Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ability to configure Tool Tip help messages for each data field in ARM

To be able to configure a custom tool tip help message for every data field included in Tools > Admin > Fields and Workflow. Ideally, the tool tips will be configured per label set and per language set. No pre-defined text, as this would be ...
Guest about 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 1 Future consideration

Home Page Customisation

Currently under the home page one sees the BIA's and BCP's that you are owner of and or manage. It would be great if if one could customise the home page to add views of for example third parties, or other dependencies, or a section of the BCP for...
Kim Sanderson about 2 months ago in Resilience - Administration & Configuration 1 Future consideration

Ability to add DLs to primary and alternate personnel

Some departments have a lot of employees (more than a hundred) and it would be useful if we could add DLs to Employees/​Contractors and Call Lists/Groups sections instead of listing every single person manually.
Guest 4 months ago in Resilience - Plans 1 Future consideration

Automatically removing an incident from home screen when closed

At the moment Closing an incident does not remove the incident from the homepage as the check option in the incident stays ticked unless you go back in and manually via the Incident properties section. From a user perspective this doesn't seem lik...
Amy McGee 4 months ago in Resilience - Crisis Management 0 Future consideration

Need a report that tracks full approval history

Currently when pulling an import/export of either department or plan, the approval field only indicates the most recent approval. With multiple layers of approvals, this then overwrites the approval history prior to the final approval. We need the...
Guest over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Add a Select All / Unselect All button when selecting Activities for Dependencies in BC&R.

When selecting Activities to assign to Dependencies in BC&R, you have to manually select them one by one. It would be nice if there was a Select All / Unselect All button that would allow you do them all at once.
Rory Middleton almost 2 years ago in Resilience - BIAs 0 Future consideration

Provide an Incident/Exercise Summary in Crisis Management module

For an Incident raised in the Crisis Management module, it would be a great option to have the system provide an Incident/Exercise summary section which could be extracted/printed/PDF'd, so that the Incident/BC team can see relevant fields in one ...
Steve Barnett 3 months ago in Resilience - Crisis Management 0 Future consideration

Allow Incident Issues to be viewed within Insights Reporting

Under Crisis Management module any Issues encountered/identified can be logged under the specific incident. It would be desirable to view all Incident Issues, alongside all Incidents themselves, within the Insights Reporting module as the data is ...
Steve Barnett 3 months ago in Resilience - Crisis Management 0 Future consideration

Allow for Different page Orientation for PDF's and Printing

For the BIA’s, when you print preview it is in Landscape orientation, however, when you save to PDF, it changes the orientation to Portrait, can this rectified? The preferred orientation is Horizontal, so all the information can be read properly.
Guest 11 months ago in Resilience - BIAs 0 Future consideration

Approval Cancel Button Refresh

“Cancel” button on approval workflow should really be “Rejected” and “Approval Notes” should be “Notes” and should be included in email when approval is rejected
Kevin Arnold 10 months ago in Resilience - BIAs 0 Future consideration