Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Need a task level view of the Incident timeline (including key fields/columns)

Currently the task status page shows tasks by plan. Which refreshes and requires the user to re-expand it frequently. Instead, create a task level view of the Incident which displays ALL tasks in the INC sorted by projected start time. Something l...
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

Multiple BIA Scales

Currently only 1 BIA scale can be used in the system, but if utilising different BIA templates it would be useful to be able to have different scales to choose from. Greater accuracy of impact and use case for BIA templates - e.g. one scale for de...
Guest almost 2 years ago in Resilience - Administration & Configuration / Resilience - BIAs 2 Future consideration

Sedgwick intake API

Clients would like an API to submit incidents to Sedgwick.
Guest almost 4 years ago in RMIS - Claims Management & Administration 0 Roadmap Consideration

Ability to sort suppliers by tags

In Resilience, you can tag suppliers, but it serves only a limited purpose (e.g., sending surveys and maybe some insights reporting). However, it would be great if we could add functionality to the user interface with the core list to make this a ...
Nathan Early 8 months ago in Resilience - Data Management 0 Future consideration

Ability to export quick search results to an excel spreadsheet (and print option)

Client states she would like to be able to export the quick search results. At times she uses quick search to search for all claims that include the word 'spider'. However, when quick search pulls back the results, users are unable to export that ...
Guest almost 4 years ago in CS - ClearSight Platform - General 3 Future consideration

Allow Owners to request/chase Department approval by Final Approver

Currently, once an Owner has approved a Department record, the "Request Update" and "Request Approval" buttons in the Approvals section disappear. This means that if they forget to sent the Final Approver an email, or if they want to send the Fina...
Steve Boswell almost 2 years ago in Resilience - BIAs 0 Future consideration

Allow creation of a location view to display latitude and longitude

1. When passing data through other tools we need to enter the latitude and longitude separately. We can achieve this using formula in Excel to separate out these elements from the Gpoint but it would be easier to have them as separate fields 2. Th...
Guest over 3 years ago in CS - Location & Property Management 0 Will not implement

Organizational Tag for Events

The Events set up does not have an organizational tag selection. This allows all users to see all events from any organization. End users then have the ability to edit events or review action items that do not pertain to them. It would be benefici...
Lauryn almost 2 years ago in  2 Future consideration

Client would like at least a 5 hour time frame before automatically being logged out of ClearSight.

Client's request is to have at least 5 hours of inactivity time before the system automatically logs out of ClearSight.
Guest over 2 years ago in CS - ClearSight Platform - General 0 Will not implement

Add Czech Language - Requirement for Datacons (Partner)

Charlie Longridge is working with an established partner (Datacons), they are already working with us on Project Risk. They are looking to become a reseller of BC&R and have some opportunities with us.
Bradley Cornwell almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration