Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1177

GRI / SASB Standards in systems for Environmental Metrics Tracking

There are multiple opportunities whereby prospects have asked about our ability to align or provide OOTB to the GRI and SASB sustainability standards.
Guest about 4 years ago in EHS - Health & Safety 0 Future consideration

Provide information for which templates are linked to which events/actions

The use case presented by the client relates to a task template that is attached to multiple events/actions. Making changes to the task template would have an impact on multiple events/scenarios, but the system currently has no way to signify or n...
Guest about 3 years ago in CS - Claims Administration 0 Will not implement

Auto expand or word wrap the title labels in the dependency map/diagrams as they are currently truncating when they exceed a limit

when a record title exceeds a certain limit, the title is truncated and you cannot see the full text. For example, for the key process “Operations: Cash Withdrawals” is truncated to “Operations: Cash Wi…” within the map/diagram. Can we in some way...
Simon Foglietta about 2 years ago in Resilience - Reporting & Analytics 0 Future consideration

Need ability to create custom views and search options for SIM records

Currently we cannot create any views or perform any searches on SIM records. We need the same functionality on SIM that we have for Tasks. Let users create private or custom views, select their own search fields, etc.
Shannon Stout over 3 years ago in CS - Claims Administration 1 Future consideration

Allow users to set schedules ahead of time for out of office on Auto Assignments.

The thought is that it will be challenging for managers to maintain all of their adjusters schedules and know that they have to login to the system and check the out of office on their adjusters profiles. They also thought having a time for which ...
Guest about 4 years ago in CS - Claims Administration 2 Will not implement

The Ability to Group Users By Named Supervisor in BI

Standard reports allows users to add conditions to say MiscUser1 is the Eventual Subordinate of NAMEDUSER. This makes organizing adjuster teams easy in Standard reports. BI does not pull in the User.Supervisor field and it would be a useful data e...
Guest over 3 years ago in CS - Reporting & Analytics - Business Intelligence 1 Future consideration

Enable User Roles with Survey Management access to view survey results.

Currently, the only way to view Survey Results in Riskonnect Resilience is to assign a user as an account owner or to assign the permission "Act As Account Owner" to a custom role. This is not ideal for vendor risk management professionals wishing...
Nathan Early over 1 year ago in Resilience - Administration & Configuration 1 Future consideration

Ability for HC Event Reviewers to easily view all the event review records tied to a parent record

Event Reviewers today have to go to the parent record and then open each event review record separately to see information from other reviewers. In some cases, the event reviewer has to wait for one event reviewer to complete their work before sta...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Add Title to Task Calendar

Instead of just "1 Task" showing on the calendar in My Tasks, show the title of the task
Guest over 4 years ago in CS - Claims Administration 0 Will not implement

Automatically pick up the minimum and maximum values from the selected band

When, for example, an impact score for cost is chosen in ARM it provides the mid-range cost for both the minimum and maximum value. The correct values then have to be manually entered to reflect the cost range. I would like ARM to automatically pi...
Kerry ODonovan over 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration