Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Crystal Report Scheduling: Add Frequency option of First/Last Day of the Year

Client wants to schedule a Crystal report (Cargo IM Detail Report YTD w/ Reserves_Prior Year) to run on the first day of the year to capture the prior year’s data. However, there is no scheduling options for First Day of Year or Last Day of Year. ...
Guest over 4 years ago in CS - Reporting & Analytics - Standard/Crystal 2 Future consideration

Change Assigned User on Approval page

Have the ability to change the Assigned User on the Home >> Approval page. This will save time from users having to continually add back-up approvers when Assigned User is on leave or no longer with the company.
Shannon Stout over 1 year ago in  1 Future consideration

Alert notification for external contacts

Currently it is not possible to address and alert external contact using the alert notification. For Disaster recovery and crisis management proposes it would be helpful to enhance the feature. Add a sub-menu which allows to add external contact (...
Guest 11 months ago in ARM - Notifications and Alerts 0 Future consideration

Ability to "Change Relationship" for contacts attached to Claims

If a user attaches a contact and selects the wrong Contact Relationship, they must detach the contact, then reattach the contact selecting the correct relationship. A button to Change Relationship would streamline this process.
Guest over 3 years ago in CS - Claims Administration 1 Future consideration

Allow Survey questions to branch

Within a Survey you can create a list or set of questions which is ok. However there is no obvious capability to 'branch' dependent on the response to a question. i.e. If a supplier is asked on question 1 - have you tested your BC plans, and the r...
Steve Barnett almost 2 years ago in Resilience - Notifications 0 Future consideration

Enable Reporting on User Sessions and Activity (Historic Data)

To be able to report on historic user activity, i.e. who logs on to which application, when, which day / time and to be able to report on what activities they actually performed, i.e. added a new risk, closed a risk, escalated a risk etc. Original...
Guest over 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Notifications - Desktop Alerts

Please consider adding a desktop alert to your notifications offerings. Not only would this make Riskonnect more competitive, but desktop notifications are a benefit to employee's who require ADA accommodation or when a significant hazard, such as...
Guest 11 months ago in  0 Future consideration

Bring back option for user group access control in Intake Templates

Client is requesting the functionality for User group Access control for fields in Intake. There are options on the templates, but Roshan informed that it is not active functionality.
Guest over 3 years ago in  2 Future consideration

Adding Multiple Recipient Types for Email Alerts

Currently, separate email alerts have to be created in order to send the same message to multiple recipient types. This is a time-consuming process and presents significant admin overhead when a message needs to be updated as the user has to go to...
Martin Durrant over 4 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Contibutor Field within Values Admin collection needs to be reportable

When a collection is setup to have a contributor this field needs to be allowed to be pulled in within the BI report - due to this field not existing within the universe
Guest over 3 years ago in CS - Reporting & Analytics - Business Intelligence 0 Future consideration