Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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All ideas

Showing 797

When emailing from Claim, only search Contacts linked to that Claim

When you click on the search on the To, Cc, or Bcc line, can it display contacts already linked on the claim? Currently, when you click on the search button, it makes you search all contacts.
Shannon Stout over 2 years ago in CS - Claims Administration 3 Future consideration

Import Diagnosis Codes From MBRIP to Diagnosis Page

When importing from the MBRIP, the ability to map the incoming diagnosis codes to the actual diagnosis page on the claim would be helpful.
Guest over 2 years ago in CS - Claims Administration 1 Future consideration

Need ability to have separate pages (on Claim) for different SIM Types

Currently we can only have 1 SIM page and we had to use a custom language to customize the page name. We don't want it to say "Supplemental Info Page". Walmart will want a separate page for different SIM types. ie: Subro, Litigation and Demands
Shannon Stout over 3 years ago in CS - Claims Administration 1 Future consideration

Ability to Select Left or Right side on the body actual diagram

Currently you click on the arm, then you have to click a drop down, left, right or both. That makes for an additional clock. It would be preferable to click on either the left or right side and have that field automatically populated. This would a...
Guest over 3 years ago in Non-Product Specific & RK/Salesforce Platform / RMIS - Intake 0 Future consideration

Viewpoint Report Usage Report

It would be useful to have an equivalent of the Report Server Usage report which is available for SSRS, but for the new ViewPoint reports
Toby Millward 8 months ago in ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Link CIA scores within Asset hierarchy to the risk assessments and resulting risk level scores

The main reason for this Idea is working within cyber security area allowing the system to combine confidentiality, integrity and availability ratings for the assets (CIA) with the associated risks impacting on those assets. This would most likely...
Ian Shaw over 3 years ago in Active Risk 0 Future consideration

Should be Able to Change Product/Service Verbiage

I have a client who has changed the Product/Service library to "Programs and Services." According to Support, there is no way for them to change the verbiage in the gray box on the page that appears before any items have been added to the library ...
Amanda Feest 9 months ago in Resilience - Operational Resilience 1 Future consideration

Policy Maps formatting

policy maps has formatting issues.
Guest over 3 years ago in RMIS - Insurance Policy Management 0 Future consideration

Clarify Instructions When Adding Mobile Phone to User Accounts for 2FA

Currently when a Resilience admin is adding a mobile phone number to a User Account for 2FA purposes, the instructions read "The second character must be a number from 1 to 9" (see attached). I think we should change this to make it clear that the...
Amanda Feest 9 months ago in Resilience - Mobile 0 Future consideration

Allow customization of sender email address on Time Based Events

Currently, the email address populated in Sender for any email action tied to a Time Based Event is linked to the first user account that created ANY Time Based Event in that schema. This can lead to confusion for the recipients when it appears a ...
Guest almost 3 years ago in ClearSight 1 Future consideration