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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

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Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Future consideration
Categories ClearSight
Created by Guest
Created on Feb 27, 2022

Allow customization of sender email address on Time Based Events

Currently, the email address populated in Sender for any email action tied to a Time Based Event is linked to the first user account that created ANY Time Based Event in that schema. This can lead to confusion for the recipients when it appears a specific person is sending an email notification. Furthermore, as time goes one, that person may no longer even be with the client company, causing further confusion.


There is an option to change the default/generic sender email address in the global settings, but this affects ALL other email actions, which is not always a desirable approach to this problem.


The request here is to allow for customization of the sender email address for each specific time based event.

Solution Platform ClearSight
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  • Admin
    Dianna Talmadge
    Reply
    |
    Jul 25, 2022

    Related Epic is tied to a parking lot release so leaving Idea as future consideration