Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 797

Keep Summary/Detail relationships between copied risks

Customer have a a reference library of risks that have an S/D relationship. Need to be able to copy a summary risk from a folder with the ability to take the copy risks with it an maintain the s/D relationship. Similar to copying a Bow Tie with Ca...
Guest almost 2 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

Telehealth product for Healthcare

Telehealth is the electronic and telecommunications technologies and services used to provide care and services at-a-distance. Telehealth introduces new risk that need to be accounted for within an organizations patient safety and quality programs.
Guest over 4 years ago in Riskonnect Healthcare 2 Future consideration

Change Wording of Changes Made to Documents when an associated user has been deleted

Hi, we had an instance recently where it looked like a change had been made to an exercise document but it wasn't clear what the change was. When looking into it, it appeared that a user who had been named in the document had been deleted from the...
Guest 8 months ago in Resilience - Administration & Configuration 0 Future consideration

Add Financials Section to Incidents in ClearSight

Add the same Financials functionality that is available on the Claim Record to the Incident Record. We have numerous customers who have requested this and would help them in their day to day work.
Guest almost 4 years ago in ClearSight 1 Future consideration

Ability for Clearsight to be able to evaluate user log ins on a live basis

Currently, Clearsight only evaluates and possibly deactivates users when the user tries to log in. With that, there could possibly be a user that has not logged in for a year, but doesn't show as inactive because they have not attempted to. This c...
Guest over 2 years ago in ClearSight 0 Future consideration

Allow automatic categorisation of attachments in the Intake form.

We can add multiple attach buttons on the submit page to focus the user on what documents they need to add to an Incident as part of a submission.But we cannot default the category for this.
Guest over 3 years ago in  1 Future consideration

Values Collection - Valuation Period available 2 years ahead

Customers are often in need to create values collection over 1 year ahead. For example, one client often would like to create the collection in December 2021 for the valuation date in April 2023 but cannot do so until April 2022. Their request is ...
Guest over 3 years ago in CS - Location & Property Management 1 Future consideration

Setting project specific exchange rates on folder level

In previous versions of ARM (e.g. ARM 9) there was a possibility to set project specific exchange rates on folders in ARM. These exchange rates would overrule the global exchange rates for these particular projects. This functionality was later re...
Stefan Schley over 2 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

Add Events to trigger along the Transaction Approval Process / Approval Route to inform assigned user

Clients use approval routes to track several approval steps. Not all approvers (esp. from other departments) login to the system on daily basis. Event triggers for "Approve", "Reject", "Escalate" and of course entry point of any approval would hel...
Guest over 1 year ago in CS - Administration & Configuration 0 Future consideration

Code Blue event type - RK HC (patient events)

Create new event type of "Code Blue" in the RK HC event reporting.
Guest over 3 years ago in Healthcare - Patient Events 0 Future consideration