Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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All ideas

Showing 832

Allow attachments to be added for each IT DR plan recovery task

When using an IT DR plan on the Resilience platform, some clients require evidence from the plan owner that a specific task has been completed - typically in the form of a screen shot of data/changes applied when recovering an IT Application. As w...
Steve Barnett 7 months ago in Resilience - Plans 1 Future consideration

Configurable automatic ID generation

Currently, while the IDs of Risk and other record types are editable, the auto-generated IDs are sequential across the entire Business Area and of the form 1,2,3 and so on. Enhancement to this such as: -Allowing the auto-generated ID to be based o...
Nick Ridout over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Inability to call extensions in emergency notification system

Need ability to call extensions in emergency notification system in Castellan Resilience. If we can't notify our employees of an emergency it makes this tool useless. Currently, it just doesn't call/fails to call anyone with an extension listed.
Guest about 1 year ago in  0 Future consideration

Impacting Rating field to be restricted

Currently functionality allows an unlimited range to be entered Request is for both the Impact and Likelihood ratings to be restricted based on the scale being used.
Gill Driscoll 7 months ago in Resilience - BIAs 0 Future consideration

Give warning when using qualitative band selection for a three point estimate

When a user clicks on a band (high, med, low) to score a risk it will potentially overwrite a three point estimate without warning. Users can easily loose data points
Guest almost 2 years ago in ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

Add tracking of Natural_Key object in USRAU table for Tasks, Notes, etc.

Client was looking to utilize Activity Monitoring to track actions around adjusters closing, opening, and reassigning tasks. However, the Key field in Activity Monitoring (pulled from the NATURAL_KEY field in the USRAU table) is blank. This doesn'...
Guest almost 3 years ago in ClearSight 0 Future consideration

Archive Column for All Data Tables

All data tables that could be pulling information from an archived plan/BIA should include an archived column. The Plan Teams and Risks data currently don't have the capability to filter out archived items so we have to complete this task manually.
Christina Bredhold 7 months ago in Resilience - BIAs / Resilience - Data Management / Resilience - Plans 0 Future consideration

Ability for Clearsight to be able to evaluate user log ins on a live basis

Currently, Clearsight only evaluates and possibly deactivates users when the user tries to log in. With that, there could possibly be a user that has not logged in for a year, but doesn't show as inactive because they have not attempted to. This c...
Guest almost 3 years ago in ClearSight 0 Future consideration

Talk to Text (Voice Recognition)

Provide the ability for users to utilize their mobile devices and dictate into the microphone to complete fields within the portal and platform. The solution will need to be HIPAA compliant.
Guest almost 6 years ago in Non-Product Specific & RK/Salesforce Platform / Riskonnect Healthcare / RMIS - Intake 0 Future consideration

Emails to carry over when converting a Incident into new claim

Currently the emails do not carry over from an incident to claim when you are maintaining the incident.
Guest about 4 years ago in CS - Claims Administration 1 Future consideration