Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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All ideas

Showing 790

Ability to unapprove BIAs and Plans etc

As Administrators, it would be helpful - if an item has been approved incorrectly or prematurely - to be able to unapprove it back to it's original state.
Guest 7 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Mobile App: Allow Users to View a PDF of Plan/Document Regardless of Approval Status

Users should be able to view a PDF of a plan or document in the mobile app even if it has not been approved yet (no matter what it's approval status is).
Amanda Feest 5 months ago in Resilience - Mobile 0 Future consideration

Notifications report: Ability to exclude ability to exclude the fields not used and any fields not selected in the notification

The report from notifications have more fields than needed. If 2 responses from survey are chosen - the report shows all 6 fields (4 of them are not used and empty). If notification template is not used - it shows up in report as well. It goes wit...
Guest 3 months ago in Resilience - Notifications 0 Future consideration

Set the new User set-up screen to automatically default to the preferred UK system settings for our Account.

Within ‘Manage My Account / Riskonnect Business Continuity & Resilience Settings’ our Preferred Language is set to English (UK) and Time Zone to (GMT+00:00) London. However, despite this, whenever we set up a new User on the platform these def...
Ann Healey 7 months ago in Resilience - Administration & Configuration 0 Future consideration

Need the ability for each user to see their specific pending actions

Need the ability for each user to see their specific pending actions (i.e. BIA/Plan pending their approval, open actions assigned to them, exercise pending their completion, etc)
Guest 5 months ago in Resilience - Business Continuity - General 1 Future consideration

Approval/Updated Emails from documents to have templates.

I would like to set up templates for emails sent when clicking the buttons to request approval or update. This would reduce the need to make changes within each document prior to sending.
Michael Morris 6 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Metadata in reporting

When I export results of a message sent via the Notifications module, the results will confirm delivery method – email or text message - and provide the underlying address or phone number. However, I need to know if it is “Work Phone” (work provid...
Guest about 1 month ago in Resilience - Notifications 0 Future consideration

Give an option to centrally disable email alert for BIA/Plan approvals.

Currently the only way to disable approval notifications is to set approval frequency to 0 in each BIA/Plan. By giving a central option, it makes it easier to disable approval notifications.
Guest about 1 month ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Limiting Notifications functionality by user role

It should be possible to stop certain users, perhaps by user role permissions, from sending communications to "All Internal Contacts" via the Notifications module. For large organisations, messages sent by local teams by accident (not habitual use...
Guest about 2 months ago in Resilience - Notifications 0 Future consideration

Link Internal contacts with Users

There is an automated flow for the list of employees that is saved as Internal contacts in Resilience. However, Users should be added and removed manually. Idea is to link Internal contacts (employees) with Users, so that User that is not included...
Vladimirs Strogonovs 5 months ago in Resilience - Administration & Configuration 2 Future consideration