Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 832

Better visibility of ARM change comments

There is limited ability to access change history comments for score changes, status changes or escalation comments. These should be more accessible in the UI and available in ViewPoint and API
Guest about 2 years ago in ARM - Admin, Configuration, History and Audit trails / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Ability to see Occurrence Number in Intake

When an Intake is open, and not submitted, Crete would like the ability to see the occurrence number as a field inthe intake and not have to use the summary section, as it takes up a lot of space on mobile devices
Guest over 3 years ago in  0 Future consideration

Creating a database of third-party providers for ITDR Planning

Today, when creating CompoSecure ITDR Plan, there is a section for entering external contact info. If the same contact is needed for multiple plans, I have to re-enter again; moreover, if I needed to make a change or delete the contact, I have to ...
William DiMartini about 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General / Resilience - Data Management 1 Future consideration

Ability for Proper Licensing Tracking and Guard Rails for ClearSight

Currently, there are no restrictions for any one who has proper access to add users or functionality even if they have not been licensed for them. The ask here is to put in a product feature that: Define the number of users (and types) they are li...
Patrick Eslick about 4 years ago in CS - ClearSight Platform - General 1 Future consideration

Ability to see comments for Values Collection Rejections in Clearsight

When values collection responder rejects and comments on an individual question it shows the comment on the question in platform but when an entire location is rejected, comments do not show. Enhancement request to the product team for user commen...
Guest over 2 years ago in  0 Future consideration

Limit Attachment Sizes

There is an event condition that allows you to evaluate an attachment size, however, it does not work. I am not sure if it ever was intended or if that is the best way to approach this, but given the aggressive nature and pricing of our storage, c...
Guest about 4 years ago in ClearSight 0 Future consideration

Medication involved junction needs to be mandatory if a medication is involved

We need a validation on the Portal for the users entering in events related to a Medication involved in the event. Currently the user can answer the question was a medication involved, however there is no path to require the user to enter in the M...
Guest over 2 years ago in  0 Future consideration

Add views to Attachments page instead of only having filters

Client requested the ability to build, save, and select different views on the Attachments page rather than only having several filter fields. Different adjusters or user groups will consistently need to view the same subset of attachments across ...
Guest over 3 years ago in ClearSight 1 Future consideration

Ability to add Tags at Process Level

It would be great to be able to add tags at process level as this would allow us group processes to gether and report on them.
Ben Cartlidge about 2 years ago in Resilience - BIAs 0 Future consideration

Event Reporting - order the day of the week in standard order rather than alphabetical order.

Patient event such as falls are tracked by time of day as well as the day of the week. The report only sorts by alphabetical day of the week (Fri, Mon, Sa, Su, Th, Tu, We) which makes no sense at all. Standard would be Sunday to Saturday.
Guest over 2 years ago in  0 Future consideration