Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 832

Change field locations on Process

Configure how fields appear in BIA under a Process in the view before you click into the process. You can add custom fields, and have them show on the process screen in the BIA, however you can't control where they will appear.
Bradley Cornwell 12 months ago in Resilience - BIAs 0 Future consideration

Adding the Risk section from the BIA to an IT Plan document

I am writing to propose an enhancement to our IT Disaster Recovery (ITDR) planning process. Specifically, I suggest that we take the risk section from the Business Impact Analysis (BIA) and make it available as a template in the plan section. This...
Michael Morris 6 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Should be Able to Change Product/Service Verbiage

I have a client who has changed the Product/Service library to "Programs and Services." According to Support, there is no way for them to change the verbiage in the gray box on the page that appears before any items have been added to the library ...
Amanda Feest 12 months ago in Resilience - Operational Resilience 1 Future consideration

Lock BIA fields so they are not editable

The ability to lock specific fields within a BIA. For instance, in the location dependency section we have two custom fields with resumption site information (if the business has resumption sites and if yes, how many seats). We would like the abil...
Guest 12 months ago in Resilience - BIAs 0 Future consideration

Add Impact Rating and Likelihood Rating to Department Dependencies

We should add the ability to capture Impact Ratings and Likelihood Ratings for Department Dependencies in BIAs like we do for other types of dependencies. Department Dependencies should also be included in the Risks module and assigned a Risk Rating.
Amanda Feest almost 2 years ago in Resilience - BIAs 0 Future consideration

Hide/Show Logic for Renewal Questions

Ability to create hide/show logic questions for Renewals similar to what you would find in Intake Portals.
Patrick Eslick over 4 years ago in RMIS - Renewals & Value Collection 1 Future consideration

Add Ability to Assign/Edit Mobile Contacts via Import/Export

It would be a time saver to be able to assign/edit mobile contacts for plans and documents using import/export instead of having to assign manually to each plan or document. (I thought I submitted this idea the other day but I didn't get a confirm...
Amanda Feest about 2 years ago in Resilience - Administration & Configuration / Resilience - Mobile 0 Future consideration

Ability (option) to display all Occurrence Notes on the Claim's Notes page (not just on the Timeline page)

Currently notes added to an occurrence will display on the Claim's Timeline page. Client wants the option to show all occurrence notes on the NOTES page of the Claims associated to that occurrence.
Shannon Stout about 4 years ago in CS - Claims Administration 1 Future consideration

Second Victim Module

Develop a solution to help healthcare organizations addressed the growing concern of Second Victims. Second victims are healthcare providers who are involved in an unanticipated adverse patient event, a medical error and/or a patient related injur...
Guest over 3 years ago in Healthcare - General 1 Future consideration

BIA app and supplier data with workarounds should carry over to BCP

The system should automatically carry over the apps and suppliers with workarounds from the BIA to the BCP. It's easy to forget to add them to the tables. Adding the apps to the Overview doesn't help populate the plan. Having the apps and supplier...
Sally McGinty about 2 years ago in Resilience - BIAs / Resilience - Data Management 0 Future consideration