Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 796

Reporting for Files to see orphaned Files/Last Modified via Insights

Some customers have data retention policies that mandate deletion of certain items after a set timeframe. BC&R doesn't have a stock data retention component but you can use Insights to see when something was last modified/approved (like docume...
Nick Adams over 1 year ago in Resilience - Reporting & Analytics 1 Future consideration

Add Option to Choose a Different BIA Template as Default

If a client creates custom BIA templates, it would be great if they could select one of those to be their new "default" BIA template. Currently, I don't think there is a way to do this and the out-of-the-box default template will always been the d...
Kadambari Lanka over 1 year ago in Resilience - BIAs 1 Future consideration

Move "New Incident" Button on Mobile App to Incidents Tile

UI request from a client: In the mobile app, the button to create a new incident should be on the Incidents tile (IMG_2850), not the dashboard screen (IMG_2849). *screenshots attached
Amanda Feest over 1 year ago in Resilience - Crisis Management / Resilience - Mobile 0 Future consideration

Ability to copy individual permission sets

Currently, there is no ability in ClearSight to copy individual permission sets. This gap causes a large amount of time to be spent when a client wishes to reorganize their security. For example, if a client was implemented with 'Full Access' sets...
Guest over 2 years ago in ClearSight 0 Future consideration

Ability to change the sort for the Dependency Plan section

The Dependency Plan Section will currently show records in alphabetical order. Would like the ability to change the sorting to show by other fields, e.g. Lowest Requested RTO.
Rory Middleton over 1 year ago in Resilience - Plans 0 Future consideration

Update the Summary on SIM Records to include claim number and claimant name

We have the ability to customize what fields are on the summary tab of a claim, however, we cannot do the same for the summary on a SIM record. The feature is not available in the administration app. We want to be able to add claimant name and cla...
Guest 5 months ago in CS - Administration & Configuration 0 Future consideration

Supplier Information in Plan

When building a plan I would like to be able to pull the supplier data from the BIA into the plan in the same way as applications.
Ben Cartlidge over 1 year ago in Resilience - Plans 1 Future consideration

Next Review Date on Overview

When viewing the overview section I'm unable to see the next review date. It would be good to see this information at a glance rather than having to click into the overview.
Ben Cartlidge over 1 year ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Crisis Management: Incident Activated Plans List and the IT Recovery Dashboard List should be auto sorted by Application RTO’s

Currently, in order to hard wire a recovery order by RTO you need to manually every first task to start at a specific time. Instead, the product should sort the execution order by Application RTO (assumes the app is associated to the plan).
Guest over 1 year ago in Resilience - Crisis Management 0 Future consideration

Crisis Management: For incidents, establish a view by Role where those executing tasks for a given role can view their tasks that are ready to execute (as well as those remaining which are not yet ready).

When opening an Issue as an executor, have the user select their role to see their INC tasks which are: Not yet ready to start Ready to Start Completed Also, When users (who have selected their role) attempt to start a task assigned to another rol...
Guest over 1 year ago in Resilience - Business Continuity - General / Resilience - Crisis Management 0 Future consideration