Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 832

Policy Program Claim Erosion Functionality

The base RK application has Policy tracking but what is expected is true policy management module.
Guest almost 5 years ago in RMIS - Insurance Policy Management 0 Future consideration

Ability to directly attach a file (not just a related item) to a Product/Service Entry

We recently added the ability to associated a related item (attachment or action) to a product/service. However, this requires that a file already be available in the files section and it is also challenging to find the right filename for our larg...
Guest almost 2 years ago in Resilience - Operational Resilience 0 Future consideration

Document Templates require input section for OpRes Activities/Process

Currently the document template has input sections for Products & Services Summary, Impact Tolerance and End to End Mapping. It does not have any functionality to include OpRes Activities/Process. This is a regulatory requirement for anyone us...
Guest almost 2 years ago in Resilience - Operational Resilience 0 Future consideration

Ability for Escalation Path to have an "approval" type action

Currently the Escalation Path process is designed so that if contact(s) at the 1st level don't reply to the notification, it will move on to the next level after a period of time. If that level doesn't reply, it will move on to the next, or start ...
Rory Middleton about 1 year ago in Resilience - Notifications 0 Future consideration

Provide list of Internal Contacts that will not be included in Notification before sending.

When you perform a Notification, on the screen where you can Send or Schedule the Notification, you will see a list of Internal Contacts that will be included. What you do not see is a list of Internal Contacts who will not be contacted because th...
Rory Middleton about 1 year ago in Resilience - Notifications 0 Future consideration

Filter Strategies To Select Only Certain Resources

When adding strategies to a plan section, it will display all resources using that strategy. As an example, I may use the strategy of "manual workarounds" for all my application dependencies in the BIA, but in the plan I would want to create a sep...
Guest about 1 year ago in Resilience - Plans 0 Future consideration

Connect Plan Tasks / Strategies to Process

Currently, there is not a way to connect recovery steps in a plan to a specific process they are designed to support. Because of this, there is no way to link a strategy to a specific process. For example, a department may perform two processes wi...
Guest about 1 year ago in Resilience - Plans 0 Future consideration

Add a new role right to control which users can update the status on a risk

Create a new role right which controls ANY/ALL changes to the status of a risk. Therefore, giving the option for organisations to limit who and how many users can update the status of a risk. Original Active Risk ID: ARM-I-77
Guest over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Ability to re-import risks without conflict due to duplicate plan names

Allow users to re-import risks through Excel which have been exported from ARM without having to manually change Plan names because of a technical issue with duplicate plan names. Original Active Risk ID: ARM-I-72
Guest over 4 years ago in Active Risk / ARM - Integration (API, Import/Exports, External Applications, Bulk Updates, ARM to ARM) 0 Future consideration

Plan - History & Approvals

This section doesn't show on the left hand side as it does in a BIA. I'd like to see this in plans
Ben Cartlidge over 1 year ago in Resilience - Plans 0 Future consideration