Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 796

Email Support - Attach function

You should allow attachments to be sent via Help and Support email function within the portal.
Guest 5 months ago in Resilience - Business Continuity - General 1 Future consideration

Add "Customize List View" to the User Screen

Create a "Customize List View" button on the User screen to allow clients to quickly sort users by security role and login type.
Guest about 1 year ago in Resilience - Administration & Configuration 0 Future consideration

Data Monitor & Values Import - Error Messages to be more explicit to users

Client reported at many occasions that error messages (not exceptions errors) returned in any import job in Data Monitor are not clear enough for users to resolve. For instance in Location Import job, they received an error in red saying "Name can...
Guest over 3 years ago in CS - Location & Property Management 1 Future consideration

Improve Resilience Plan Report

The current plan report does not print nicely for executive leadership. This idea is to be able to have a more high level end user friendly report.
Guest about 1 year ago in Resilience - Plans 1 Future consideration

Check for Dependencies When Deactivating Users

When a user is deactivated check to make sure there are no reports/workflows that need to be cleaned up. Use Case: 1. User 1 attempts to deactivate User 2 in Admin 2. The system determines that one or more of the following runs under User ...
Guest almost 4 years ago in CS - ClearSight Platform - General 3 Future consideration

Activity Monitoring Field Names

The new version of ClearSight contains an activity monitoring page on the claim. We would like to request this screen display the "Label" users are familiar with vs the system field name. The system field names of "Miscellaneous" or "SpecialAnalys...
Shannon Stout about 1 year ago in  1 Future consideration

Populate XXXCLAIM_EXT1 and XXXCLAIM_EXT2 with CLAIM_ID Upon Data Entry

There are lots of pieces of the ClearSight platform that evaluate criteria on EXT1 and EXT2 tables. For example, an Event condition, or a report criteria. Sometimes, if data is missing from the EXT1 and EXT2 table the other functions of the applic...
Guest almost 4 years ago in CS - ClearSight Platform - General 2 Future consideration

Add "Call" Button When Looking at a Team Role on Mobile

If you're looking at a plan or document with a team section on the mobile app and you click on a specific role, the person/people assigned to the role come up and there is an email button next to each person to make it easy to email them - see att...
Amanda Feest over 1 year ago in  0 Future consideration

Add additional Hazard, Degradation Factor and Degradation Control elements to BowTie

As described in the "ISO 31010 – Risk management – Risk assessment techniques", and other best practices "Bow Ties in Risk Management A concept Book for Process Safety" (collaborative effort by Center for Chemical Process Safety ("CCPS", NY, USA) ...
Ian Shaw over 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Create capability to print forms that would normally be generated electronically and sent to claimanat after Intake submission.

Need the ability for their clients to be able to print the forms that could be sent in a followup email to the intake entry user. Two reasons for the request. TPA's client wants to ensure that claimant making claim entry physically gets the inform...
Guest over 2 years ago in  1 Future consideration