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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 790

View linked risks (summary, detail, cause, consequence) via the form

Clients that using the Summary / Detail function want to be able to see the detail risks via the form so it can help them rate the Summary risk. Perhaps we could include a table (not standard, but something that could be added if required) where t...

Final Approver "Request Update" for BIA

Why isn’t there a “Request Update” button once you’re at Final Approver stage for BIAs as there is for Contributor and Owner stages?
Kevin Arnold 10 months ago in Resilience - BIAs 0 Future consideration

ClearSight : Delete reports security based on private or global

Need a way to set it up so users can only delete in the Report Group they have Delete Access to. Allow ClearSight users to run reports and create reports and delete their own private reports, but not global reports.
Guest over 3 years ago in ClearSight 2 Future consideration

Ability for Escalation Path to have an "approval" type action

Currently the Escalation Path process is designed so that if contact(s) at the 1st level don't reply to the notification, it will move on to the next level after a period of time. If that level doesn't reply, it will move on to the next, or start ...
Rory Middleton 10 months ago in Resilience - Notifications 0 Future consideration

Provide list of Internal Contacts that will not be included in Notification before sending.

When you perform a Notification, on the screen where you can Send or Schedule the Notification, you will see a list of Internal Contacts that will be included. What you do not see is a list of Internal Contacts who will not be contacted because th...
Rory Middleton 10 months ago in Resilience - Notifications 0 Future consideration

Show where files come from on File page

When I go to the Files library, I can click on files that were added via Plan/Incident/etc, but that information is now shown. Above the "inherit permissions" checkbox, we should have a field for "Parent Document" that links back to it.
Sarah Zoloth over 1 year ago in Resilience - Administration & Configuration 0 Future consideration

Filter Strategies To Select Only Certain Resources

When adding strategies to a plan section, it will display all resources using that strategy. As an example, I may use the strategy of "manual workarounds" for all my application dependencies in the BIA, but in the plan I would want to create a sep...
Guest 10 months ago in Resilience - Plans 0 Future consideration

Connect Plan Tasks / Strategies to Process

Currently, there is not a way to connect recovery steps in a plan to a specific process they are designed to support. Because of this, there is no way to link a strategy to a specific process. For example, a department may perform two processes wi...
Guest 10 months ago in Resilience - Plans 0 Future consideration

Add additional thresholds/colours to Risk Counter Widget in ARM Dashboard

The ability to add additional thresholds/colours to Risk Counter Widget in ARM Dashboard - for example aligning counts to PID which have more than 3 colours in them.
Guest 7 months ago in ARM - Dashboards 0 Future consideration

Tags field should appear on the Plan Overview summary section in the Plan like it does in the BIA

Tags field should appear on the Plan Overview summary section in the Plan like it does in the BIA.
Rory Middleton over 1 year ago in Resilience - Plans 0 Future consideration