Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 832

Add precise proximity to threat alerts

Currently there is no way to discern the proximity of an asset from a threat by looking at the alert. I assume this information is known in the logic somewhere, else the rule would not have been triggered. Suggest something that looks like: "Impac...
Daniel Holmes 11 months ago in Resilience - Threat Intelligence 0 Future consideration

Ability to add meaning/effect to custom status list values

There are certain default status list values in records such as Risks and Responses that when selected mark the record as having a particular higher level of status such as live or unapproved that can be used for reporting or set a date such an ap...
Nick Ridout over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Add Ability to Search for Plan Roles by Plan Name When Sending Notification from Mobile App

I am doing some testing with sending Notifications from the mobile app. I want to use the Plan Roles option to search for Notification recipients (instead of Internal Contacts). There is a search bar, but it seems that this only allows me to searc...
Amanda Feest over 1 year ago in Resilience - Mobile 0 Future consideration

Ability to Copy a BIA Template

It would be nice to be able to create a copy of a BIA template so you can make further edits/customizations to a new template that already includes the edits/customizations made to an earlier version.
Amanda Feest almost 2 years ago in Resilience - BIAs 1 Future consideration

Need ability to "hide" SSN field - would require user action to display

Client does not want to display SSN data on the screen as a default. They would require the user to perform a specific action to display the full SSN. We should develop something similar to other systems, where in order to reveal any sensitive dat...
Guest about 4 years ago in CS - Claims Administration 0 Future consideration

Screen Label Set Default Button - Ask for Clear Confirmation before defaulting labels

When in Screen Labels, the Set Default button is not clear on its function and does not ask for confirmation before setting all screen labels back to their default value. We would like to have the button moved off by itself, so there is no possibi...
Guest almost 4 years ago in ClearSight 0 Future consideration

View linked risks (summary, detail, cause, consequence) via the form

Clients that using the Summary / Detail function want to be able to see the detail risks via the form so it can help them rate the Summary risk. Perhaps we could include a table (not standard, but something that could be added if required) where t...
Lisa Segrave almost 3 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 1 Future consideration

Excel Import for Inherent Assessment into ARM

Current excel template to transfer the risk data to ARM has only 2 assessment sections (current and target) and does not has column for "inherent assessment". Along with 2 available we want 3rd one too, in order to transfer all 3 assessments from ...
MuhammadTariq Laghari about 4 years ago in Active Risk / ARM - Integration (API, Import/Exports, External Applications, Bulk Updates, ARM to ARM) 0 Future consideration

Ability to gather Data Dictionary requests

Clients often have data dictionary requests such as system field mapping. Need an automated method or system report to gather this information.
Guest about 4 years ago in ClearSight 1 Future consideration

Add Plan Sections for BIA Dependencies that only display minimal information

There are 2 Plan Section types that do this now: Recovery Times will only show minimal Activity information. Application Dependencies will only show minimal Application information. It would be good to have similar section types for all of the oth...
Rory Middleton almost 2 years ago in Resilience - BIAs / Resilience - Plans 0 Future consideration