Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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All ideas

Showing 1177

Notification of BIA Change linked to a Product or Service

Our IBS mapping is dependent on BIA data, however there isn't a way of being notified if a BIA change has been made that could impact the IBS (e.g. change of dependency, RTO/RPO which could impact Impact Tolerance etc.). This would support quality...
Guest about 2 years ago in Resilience - BIAs 0 Future consideration

Attached Documents when Using Notes in ClearSight

Customer has requested the ability to attach documents when the user is in the Notes feature of ClearSight.
Wayne Bernier over 3 years ago in CS - Claims Administration 0 Future consideration

Employee Search in Team Section

When searching for the primary or alternate in the team section I can only search using a name. Where two people have the same name you don't know which to select which is very common in larger organisations. It would be beneficial to expand the s...
Ben Cartlidge over 1 year ago in Resilience - Plans 1 Roadmap Consideration

Safety Portal (Digital Experience/Community)

Sales team has built a demoable Safety Portal - logging idea to be able to consider in future roadmap planning efforts. Demo strategy: Purpose: Enterprise Safety Portal to satisfy multiple safety-specific use cases Link: https://myirmdemo20192.for...
Ariel Norvell over 3 years ago in EHS - Health & Safety 0 Future consideration

Add Portuguese Language to BC&R

Several of our customers have multinational operations in EMEA and Brazil. Portuguese is one of the few major languages not represented in Riskonnect Business Continuity and Resilience Software.
Nathan Early about 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration

Add An Authenticator for an MFA Option

We have a customer requesting other options for MFA, such as an Authenticator for BC&R. Currently we only offer SMS MFA for the web login.
Brandy Cheek almost 2 years ago in Resilience - Administration & Configuration 2 Future consideration

Action Item Sort Order By Target Completion Date

When viewing Actions in the Resilience tool, there is no Sort Order option for Target Completion Date. It would be great to have an option to Sort by the completion date or for the default to be sorted by oldest due date to the newest.
Courtney Ferguson 9 months ago in Resilience - Actions 0 Future consideration

Metadata in reporting

When I export results of a message sent via the Notifications module, the results will confirm delivery method – email or text message - and provide the underlying address or phone number. However, I need to know if it is “Work Phone” (work provid...
Guest 6 months ago in Resilience - Notifications 0 Future consideration

Give an option to centrally disable email alert for BIA/Plan approvals.

Currently the only way to disable approval notifications is to set approval frequency to 0 in each BIA/Plan. By giving a central option, it makes it easier to disable approval notifications.
Guest 6 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Ability to export "rich text" sections from Plans

When you run an export of Plans, the export file only contains the document properties and the Roles. Our Plans contain "Rich Text" sections which are used to record additional information, but these are not currently included in the export file. ...
Steve Boswell about 1 year ago in Resilience - Plans / Resilience - Reporting & Analytics 1 Roadmap Consideration