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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

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Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Future consideration
Created by Brandy Cheek
Created on Jun 6, 2023

Add An Authenticator for an MFA Option

We have a customer requesting other options for MFA, such as an Authenticator for BC&R. Currently we only offer SMS MFA for the web login.

Solution Platform Business Continuity & Resilience
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  • Nathan Early
    Reply
    |
    Oct 24, 2024

    Additionally, this could help mitigate access disruptions when telecom providers eventually experience outages, like the Verizon outage in September 2024

  • Christina Bredhold
    Reply
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    Mar 18, 2024

    For global companies, SMS can be challenging in some countries as the countries block some system-generated text messages. This means we currently would need to make it optional to use and have no control or ability to know who is using and who is not.