Customer Ideas Portal
The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.
Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.
Your feedback is important and valuable. Thank you for taking the time to provide it!
Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.
Additionally, this could help mitigate access disruptions when telecom providers eventually experience outages, like the Verizon outage in September 2024
For global companies, SMS can be challenging in some countries as the countries block some system-generated text messages. This means we currently would need to make it optional to use and have no control or ability to know who is using and who is not.