Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 790

Crisis Management Module should show incident list under the map

Users are having trouble finding incidents in the CM module because the map is the only thing displayed when you click on "Crisis Management." Currently, you have to click "List" to see the list of incidents. This is not user-friendly and causes c...
Ashley Helmick 12 months ago in Resilience - Crisis Management 0 Future consideration

Add "Internal Contact Exists" Selector for User Engagement Report in Insights

When maintaining a large user list for a BC&R instance, deactivating and removing users no longer with the company is a vital security precaution in addition to managing access via SSO/MFA. The internal contacts dashboard in Insights reporting...
Nathan Early over 1 year ago in Resilience - Reporting & Analytics 1 Future consideration

Policy Premium Import - Clear Exception description instead of Javascript/code

While performing standard policy/premium upload, sometimes even after success preview, we get errors at the time of running the job. The exception is a code which is not very self explanatory and time consuming to debug the error. example: We ther...
Guest over 3 years ago in CS - Insurance Policy/Program Management 1 Future consideration

Option to change 'What If' reporting source data from Committed RTO to Requested RTO

For organisations that don't have a complete set of Committed RTO data, but do have requested RTOs from business areas, the mapping in the What If reporting displays as 'not defined' limiting it's value to users.
Sian Jones about 1 year ago in Resilience - Reporting & Analytics 1 Future consideration

Display calculated RTOs in Business Continuity Plans (BCPs) instead of requested.

Currently the Activity Section of BCPs can only display requested RTOs and not calculated RTOs, this creates an extra step for organisations that wish plans to display calculated RTOs.
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Ability to control whether responses can be assessed using basic numerical entry, PID picker or full Assessment

This enhancement would be to provide an Admin setting that controls whether or not Response Assessments require a full Assessment, PID value selection or simply entering a number, currently these three options are always available. Original Active...
Nick Ridout almost 4 years ago in Active Risk 0 Future consideration

To be able to make massive uploads of users and resources through excel as it is done with the risks.

To be able to make massive uploads of users and resources through excel as it is done with the risks. As well as to be able to download to excel the data of the resources and users straight from the resource panel Original Active Risk ID: ARM-I-333
Guest over 2 years ago in Active Risk 1 Future consideration

Add Default Currency for South Africa (Rand/ZAR)

When implementing the RK BC&R platform and OpRes, we could not locate the currency (Rand/ZAR, currency symbol “R”) in the Manage My Account Settings > Currency. Could you please add this as an option. Not having this as an option is a signi...
Guest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 1 Future consideration

Castellan - create custom fields for Recovery Resource / Resourcing Staffing Sections

It is currently not possible to create custom fields for either the Recovery Resources or Resourcing Staffing sections within the BIA. We would like to ask some questions to our users here, but have no way of adding fields to capture this. Reutili...
Guest almost 2 years ago in Resilience - BIAs 1 Future consideration

In Riskonnect provide a lookup between premium transaction and policy participant

This came up as a requirement for a specific client but would also benefit any other client with need to report on premiums and associated costs on a per policy participant basis. Our more complex clients have multiple participants (insurance carr...
Guest over 2 years ago in Riskonnect Insurable Risk 0 Future consideration