Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 790

Align dates and times across software

The dates on the user log in information do not align with current date and time, so if someone changed something and we had an issue, or needed to see date and time for audit purposes, it will not show the correct time that the incident or change...
Toni Spellar 11 months ago in Resilience - Administration & Configuration 0 Future consideration

Ability to see department details or email address of colleague when hovering over their name in Department Response Team

This would help Plan Owners/Maintainers understand which colleague they are adding into their department response team, especially when there are multiple colleagues with the same name. Hovering over the name and more details being shown, when add...
Guest 3 months ago in Resilience - Plans 1 Future consideration

Processes vs Activities

In the BIA you call out the "Processes" but in the dependencies when making the link they are called "Activities" this can make it confusing for users who's core role is not a daily reviewing of BIA and Plans but more quarterly. To make it more in...
Guest 11 months ago in Resilience - BIAs 0 Future consideration

Ability to Delete Information from Incidents Module Feed

If employees list something inappropriate, controversial, confidential, inaccurate, or something that could lead to issues in litigation following a disruption in the Incidents Module (Situation Assessment), the company should have the ability to ...
Ashley Helmick about 1 year ago in Resilience - Crisis Management 0 Future consideration

Tracking of Risk transfer between folders

The cutting and pasting of a record to a different folder needs to be captured under the 'view data history'. This should be listed under the 'Functions' as 'Risk Cut/ Pasted'. Original Active Risk ID: ARM-I-168
Guest over 3 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

ClearSight SSO Clients Product Notifications

Clients utilizing SSO are bypassing the "log in" splash screen, therefore they are not receiving the product down time notifications that are posted on the log in page. Requesting system notification of outages be posted somewhere in the app so th...
Guest about 3 years ago in ClearSight 3 Future consideration

ARM - Support multiple IDPs

ARM only supports a single IDP, some larger clients and JVs have multiple domains that they need to authenticate with. Forms Auth is weak as it does not support MFA.
Guest over 1 year ago in ARM - Admin, Configuration, History and Audit trails 2 Future consideration

Allow wrap text in Plans module for Owners and Contributors

The BIAs module allows for owners and contributors to wrap around the line and is formatted in a way that all names appear on the BIA screen. The plans module cuts off these names and does not allow for wrapped text.
Joey Dean 3 months ago in Resilience - Plans 1 Future consideration

Improved email alert content and formatting

Introduce modern html formatted email alerts and notification as opposed to plain text. Digest alerts particularly can suffer from information overload with little segregation between the alert events. Important information is lost and overlooked ...
Ian Shaw almost 2 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Ability to disable quantitative or qualitative scoring per impact category

Add the ability to disable either quantitative or qualitative scoring per impact category. Example for disabling qualitative: on the Scoring Screen Layout, make the RedAmberGreen buttons of the Current Assessment field read-only but not the numeri...
Guest over 3 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration