Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 797

WhatsApp Notification - Ability to remove or turn off

The ability to remove, turn off the WhatsApp option of delivery method when sending notifications. Having the option available in 'Update Riskonnect Business Continuity & Resilience Settings' section of the software would be helpful and manage...
Richard Duffy 11 months ago in Resilience - Notifications 0 Future consideration

Riskonnect Platform Dashboard Auto Refresh

It's taking clicks and time for team to refresh their dashboards. Not remembering to refresh, so taking more time to realize they're not seeing their current data. This will add efficiency.
Kimberly Copenhaver over 2 years ago in  1 Future consideration

Ability to Delete Information from Incidents Module Feed

If employees list something inappropriate, controversial, confidential, inaccurate, or something that could lead to issues in litigation following a disruption in the Incidents Module (Situation Assessment), the company should have the ability to ...
Ashley Helmick about 1 year ago in Resilience - Crisis Management 0 Future consideration

Incorporate Users into Internal Contacts

Title: Combine Web and Mobile App Access Having User Accounts control web access and Internal Contacts control mobile app access is confusing to clients and introduces the possibility that name/email address changes could be made in 1 place but...
Kadambari Lanka over 1 year ago in Resilience - Administration & Configuration / Resilience - Mobile 1 Future consideration

Assign different roles to a user per folder

Currently we can only restrict users from creating or editing records in different folders by making the folder read /write or read-only based on the user's group access. It would be helpful if we could define specifically what functionality each ...
Guest almost 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Ability to customize Dependency Plan Section to only show selected fields.

When you add a Dependency section from the BIA in as a Plan section, it will bring in all of the fields that are visible in the BIA. It would be nice if you could customize the section to only display the fields you want to display in the Plan ins...
Rory Middleton over 1 year ago in Resilience - Plans 0 Future consideration

Align dates and times across software

The dates on the user log in information do not align with current date and time, so if someone changed something and we had an issue, or needed to see date and time for audit purposes, it will not show the correct time that the incident or change...
Toni Spellar 12 months ago in Resilience - Administration & Configuration 0 Future consideration

Processes vs Activities

In the BIA you call out the "Processes" but in the dependencies when making the link they are called "Activities" this can make it confusing for users who's core role is not a daily reviewing of BIA and Plans but more quarterly. To make it more in...
Guest 12 months ago in Resilience - BIAs 0 Future consideration

Folders to appear in alphabetical order rather than the order in which they are added

A folder structure that enabled the folders to appear in alphabetical order would look much tider.
Joanne Bridgewater over 1 year ago in ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

Allow different length reminders in Riskonnect system

The current reminder cycle in the system does not work for our organisation. It would suit our program cycle to have reminders issued at 30, 60, 90, 120, and 150 days out of from review (highest to lowest). We would like to have the option of who ...
Guest over 1 year ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration