Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 1125 of 1125

Add the Supplier (Vendor) library data in the BIAs and Plans

Adding the supplier (vendor) library data to the BIAs and plans could be beneficial to allow for the information to be in one place, that way users/viewers wouldn't have to navigate to multiple screens, and it would be included in the printed or P...
Guest almost 2 years ago in Business Continuity & Resilience 0 Future consideration

All Plan/Document Sections Should Be Optimized for Mobile

Currently it seems that sections that pull BIA information into a plan or document are not optimized for viewing on the mobile app. The user is given the option to view a PDF of their plan/document when attempting to access one of these sections -...
Amanda Feest 6 months ago in Resilience - Mobile 0 Roadmap Consideration

Assign 3 point estimates based on scoring scheme bandings

Currently when using the one click entry for risk impacts a mid band quantity is entered. This will be the same value for min/exp/max depending on distribution type chosen. Request is to automatically add the upper and lower bands to the min/max w...
Guest 7 months ago in ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

When creating a new Incident and using the "Activated Plan Tags" it is also pulling Archived Plans.

Archived plans should not be part of DR exercises.
Guest almost 2 years ago in Resilience - Crisis Management / Resilience - Plans 0 Future consideration

Users who don't have the ability to archive records should not see the icon

When a User (with the User role) logs in to the system and goes to Plans, they will see the Archive icon. While if they click on the icon nothing happens, they shouldn't see the icon at all.
Rory Middleton over 1 year ago in Resilience - Administration & Configuration 0 Future consideration

Ability to copy Security groups

Be able to select a security group with a large number of permissions assigned to it and create a copy to slightly modify it for certain groups of users.
Guest about 3 years ago in ClearSight 1 Roadmap Consideration

Defect - User's Name Is Not Always Unique

Currently, the system requires both the email address (username) and the User's name must be unique. While email addresses can be unique, it is a defect that name's must be unique. The world is full of people with the same name.
Guest over 1 year ago in Resilience - Administration & Configuration 0 Future consideration

Allow to manually link an Action to an "Incident Issue" or vice versa

This is only allowed if yo click on "Create Action" inside an "Incident Issue". Currently it is allowed to be manually done for "Action" to a "Plan", to a "Risk", to an "IT Asset", etc. Seems obvious that you should also be able to do it for an In...
Guest over 1 year ago in Resilience - Actions 0 Future consideration

Allow Lowest Criticality on Application Record to auto populate the App Criticality (Tier)

As BIAs are completed, the application records automatically update the with the lowest Requested RTO. This update should also populate the criticality to align with the Recovery Tiers to prevent BIA updates making App Criticality out of sync, the...
Jennifer Umberg 12 months ago in Resilience - BIAs 0 Future consideration

Ability to order lists such as Scoring Scheme and all other single / multi select lists

This enhancement would be to add the ability for an admin user to (re)order lists that appear in configurable drop downs, including Scoring Schemes, so that they can ensure that both the most commonly used item in the list is at the top or the def...
Nick Ridout about 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration