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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 790

Auto-populate Application Owners in Plans

When creating an application recovery plan (or server, etc.), the owner of the application according to the core list would automatically populate as the owner of the application plan hen you add that application to the properties.
Joey Dean over 1 year ago in Resilience - Plans 1 Future consideration

Modify SSO for Mobile App Requirements to Allow for Unique Entity ID

The Resilience Mobile SSO design requires a unique certificate fingerprint, where both the Web and Mobile SSO set ups use the same Entity ID. My client’s SSO set up requires a unique Entity ID, so they can't create separate connections with a uniq...
Amanda Feest 6 months ago in Resilience - Mobile 0 Future consideration

Filter Activities and Dependencies in BIA and Plans according to other fields

Currently when working in a BIA the Activities and Dependencies are all filtered alphabetically which is useful to provide some level of structure, however it would be really powerful to be able to filter according to RTO / MTPD at a minimum and p...
Jason Hobson 4 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Policy Manager: Renew policies without changing covered location add dates

If a covered location has an add date of 1/1/2022 for a policy that is effective 7/1/2021-6/30/2022, when that policy renews for the 2022-2023 period the add date should remain 1/1/2022. It should not be updated or advanced by one year. Alternativ...
Guest 12 months ago in  2 Future consideration

Include all fields for View Filtering

We've added custom fields to Applications and want to filter using them, such as where the application is hosted. The idea, though, applies to all objects with views - allow filtering using any available field.
Guest over 1 year ago in Resilience - Business Continuity - General / Resilience - Data Management 0 Future consideration

Plan Section to show downstream Department Dependencies for Departments that depend on my Department

Currently you can insert a Dependency Plan Section that shows Department Dependencies that are selected in the Department BIA assigned to your Plan which will show you the Departments that your Department depends on (upstream). It would be benefic...
Rory Middleton 4 months ago in Resilience - Plans 1 Future consideration

View hierarchy before selecting Business Unit within a Plan

Currently Plan editor in Resilience can press button "View hierarchy" after selecting the Business Unit. User/Plan editor should have a possibility to view hierarchy / organizational structure before selecting the Business Units within a Plan view...
Vladimirs Strogonovs 4 months ago in Resilience - Plans 1 Future consideration

Riskonnect Alerts when a contact has been removed from a doc, BIA/BCP.

In Riskonnect, we have an API feeding the Internal Contacts. These are the same users pulled to updates BCPs. However, when a user/employee is removed from a plan no alerts go out to the Plan Owner/Contributor/Approver.
Guest about 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Store dates in a consistent formats against Plans

We wish to be able to export data to create dashboards as the reporting capabilities in the system are not fit for purpose and we have no timelines of when these will be resolved. However, reporting against time fields in Plans is challenging as d...
Guest 6 months ago in Resilience - Administration & Configuration / Resilience - Plans 0 Future consideration

Resilience - Graphics in Supporting Documents

When including graphics in a Resilience BIA or Plan, the PNG shows in the list of Supporting Documents. Is it possible to omit/hide these in that list? It adds confusion to finding relevant documents.
Courtney Ferguson 4 months ago in Resilience - Plans 1 Future consideration