Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 1125 of 1125

Impact rating table name

There is a need to have a title for impact rating table as it doesn't show up when BCP is printed to PDF file.
Guest 6 months ago in Resilience - BIAs 0 Future consideration

Remove 5000 row limit when exporting from views

When exporting from a view, the resulting export file is limited to 5000 rows. This request is to remove the 5000 row limit and allow all data to be exported from the view.
Guest about 3 years ago in ClearSight 4 Future consideration

Calculate RTO to max amount of time if threshold not met

When impact assessment is complete, if thresholds are not met, an RTO does no calculate. We would like to see in this scenario the highest RTO be calculated, instead of not calculating an RTO. For example, if RTO calculations range from 4 hours-40...
Scott Gardner 10 months ago in Resilience - BIAs 0 Future consideration

Plan/Document Properties Should Mirror Template When Imported

I recently recreated a bunch of plans in a client's instance via import. I expected that the plans would copy properties fields, e.g., footer text, from the template the plans were based on. This did not happen and Support told me it's because if ...
Amanda Feest 6 months ago in  0 Roadmap Consideration

List BIAs and Plans on the Home Page for users that are Viewers in the same way as for Owners.

To include BIAs, Plans, Documents etc on the Home Page for users that are Viewers in the same way as for Owners. Alternatively, if this enhancement is not possible, to provide Viewers and Contributors with the ability to filter on the My Plan and ...
Ann Healey 8 months ago in Resilience - BIAs / Resilience - Plans 0 Planned

Home Page Customisation

Currently under the home page one sees the BIA's and BCP's that you are owner of and or manage. It would be great if if one could customise the home page to add views of for example third parties, or other dependencies, or a section of the BCP for...
Kim Sanderson 3 months ago in Resilience - Administration & Configuration 1 Future consideration

To be able to access all data in ARM for a specific date (Historical Data)

At the moment, only certain historic information is available for a specified date (through RPM), i.e. to be able to view the risk score on a specific date in the past. Not all areas of ARM are available to be viewed in this way. Idea is for all i...
Guest about 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

(Castellan) Create a tag and add people or plans to it

Create a tag and assign people to it rather then opening multiple individuals records to add a tag to their profile. Similarly - create a tag and add plans to it.
Guest almost 2 years ago in  0 Future consideration

Ensure all sections are available on Mobile App

Currently there are a number of sections from the Plan that show as 'Not currently optimised' and would be helpful if these were available to view. These are some of the main sections required throughout an incident, such as activity criticality o...
Guest 4 months ago in Resilience - Mobile 1 Future consideration

ClearSight Ability to Mass Update Fields

Client has requested an easier way to do mass field updates. For example, if they want to update locations on claims or a coded field, they typically enter a service request for their SE to do the work instead of using the Claim Adhoc Import becau...
Guest over 3 years ago in ClearSight 1 Future consideration