Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Situation Report Sort Function - Crisis Management Module

Within the Situation Report section can a sort function be enabled? I know that it currently does it alphabetically and/ or numerical. Could it be an option to do it by time stamp of the most recent update? So that the newest update is always at t...
Aaron Calderon 30 days ago in Resilience - Crisis Management 0 Future consideration

Trigger Email notification when any plan assignees are missing

When a BIA/Plan is submitted for the owner or final approval, while there is no owner or final approver assigned to the BIA/Plan, an email notification should be triggered to the Admins
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Approval workflow Emails

The communication template within the system is not customizable. For instance, when requesting updates or approvals, I have to manually modify the RK template to remove unwanted information. This manual adjustment is inefficient and contrary to t...
Gill Driscoll 7 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Modify SSO for Mobile App Requirements to Allow for Unique Entity ID

The Resilience Mobile SSO design requires a unique certificate fingerprint, where both the Web and Mobile SSO set ups use the same Entity ID. My client’s SSO set up requires a unique Entity ID, so they can't create separate connections with a uniq...
Amanda Feest 10 months ago in Resilience - Mobile 0 Future consideration

Plans: Jump to History and Approvals

Plans should have a "History and Approvals" option on the left nav menu that allows users to jump to it.
Guest 8 months ago in Resilience - Plans 0 Future consideration

The ability to be able to upload documents in each critical function on the BIA

it could allow for targeted documentation as it relates to a particular critical function. right now all documentation uploads happen all at the bottom.
Ann Haluzak 4 months ago in Resilience - BIAs 1 Future consideration

Ability to mass delete tags in Tag Management.

There is no way to delete tags in Tag Management. You have to navigate to each area where the tag exists and delete the tag in that section.
Mary Hoskins 11 months ago in Resilience - Administration & Configuration 1 Future consideration

Custom field to add as yes and no button in plan

Integrated Testing Status Field: Add a field directly within your original ITDR or BCP document to indicate whether the plan has been tested. This could be a simple Yes/No checkbox or a dropdown menu with options like “Not Tested,” “Tested - Pass,...
Guest 3 months ago in Resilience - Plans 1 Future consideration

Legacy Exercise scope settings with no BIA link to a plan

In the Legacy Exercise module the user is able to select a plan or plans for that exercise, and then via the Scope button select which activities (defined in the linked BIA to that plan(s)) are in scope for that exercise. However there are instanc...
Steve Barnett about 1 month ago in Resilience - Plans 1 Future consideration

Add Archive capabilities to 'Actions'

When Actions (from Tabletops, etc.) are completed, we'd like a history of them. However, preferable to deleting them, we'd like to view shorter lists - identifying only Actions that are 'not started' or 'in-progress'. Easier way to organize...
Jerry LaPole about 2 years ago in Resilience - Actions 1 Future consideration